Child Support Program Leader

State of Arkansas; Little Rock, Northern (AR, KY); Hybrid; USD 47,000 - 70,000; Full time

Job summary

State of Arkansas is seeking a Child Support Supervisor/Expert to lead a team of specialists in enforcing and administering child support orders. The role requires deep policy knowledge, strong supervisory skills, and empathy for families.

You will coach staff and ensure compliance with state and federal regulations. Responsibilities include coaching, performance evaluations, and resolving complex cases with professionalism.

Qualifications

• Supervisory experience for a team handling child support cases.
• Strong knowledge of child support laws, policies, and procedures.
• Excellent communication and conflict-resolution skills.

Responsibilities

• Supervise, mentor, and support a team in daily responsibilities.
• Ensure efficient management of cases and enforcement of orders.
• Conduct performance evaluations and provide staff feedback.

Skills

Supervisory skills

Team leadership

Staff coaching

Analytical thinking

Communication skills

Education

Associate or Bachelor in Social Work/Criminal Justice/Business Admin

High school diploma + 5 years of experience

Job description

State of Arkansas is seeking a Child Support Supervisor/Expert to lead a team of specialists in enforcing and administering child support orders. The role requires deep policy knowledge, strong supervisory skills, and empathy for families.

You will coach staff and ensure compliance with state and federal regulations. Responsibilities include coaching, performance evaluations, and resolving complex cases with professionalism.