Impactful Business Analyst for Retail Energy Transformation

Capco; Houston (TX); On-site; USD 70,000 - 105,000; Full time

Job summary

Capco’s Business Consulting practice in Houston seeks a Business Analyst to support retail energy clients by bridging business needs and technology solutions, shaping strategy, gathering requirements, and delivering consulting outcomes.

You’ll work to improve operational efficiency and drive transformation initiatives through documentation, workshops, and clear deliverables across billing, CIS, EDI, and customer care.

Qualifications

• Bachelor’s degree in a relevant field such as Business, Finance, or Technology.
• Experience as a Business Analyst within retail energy (billing, CIS, EDI, customer care).
• Strong skills in requirements gathering, process mapping, and stakeholder engagement.
• Ability to translate business needs into functional and technical specifications.
• Experience producing structured consulting deliverables and documentation.
• Experience with Complex Billing is a plus.

Responsibilities

• Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements.
• Develop business requirement documents, user stories, and functional specifications.
• Analyze current vs. future state processes and identify improvement opportunities.
• Create process models, data models, and business architecture documentation.
• Produce clear, high-quality deliverables including reports, presentations, and proposals.

Skills

Requirements gathering

Process mapping

Stakeholder engagement

Functional specifications

Technical specifications

Consulting deliverables

Education

Bachelor's degree in Business, Finance, or Technology

Job description

Capco’s Business Consulting practice in Houston seeks a Business Analyst to support retail energy clients by bridging business needs and technology solutions, shaping strategy, gathering requirements, and delivering consulting outcomes.

You’ll work to improve operational efficiency and drive transformation initiatives through documentation, workshops, and clear deliverables across billing, CIS, EDI, and customer care.