Impactful Area Manager - Lead Hourly Ops Team

Amazon; Phoenix (AZ); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon is seeking an Area Manager in Phoenix to lead a team of hourly staff, ensuring safety, quality, attendance, and performance while meeting customer delivery promises. You will collaborate with Safety, Engineering, and HR to drive objectives and improvements.

Responsibilities include mentoring the workforce, handling shifts, and participating in a fast-paced fulfillment environment that may involve lifting and long standing periods.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate hourly workforce.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours.

Skills

People management

Customer service

Communication

Lean / Six Sigma

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Area Manager in Phoenix to lead a team of hourly staff, ensuring safety, quality, attendance, and performance while meeting customer delivery promises. You will collaborate with Safety, Engineering, and HR to drive objectives and improvements.

Responsibilities include mentoring the workforce, handling shifts, and participating in a fast-paced fulfillment environment that may involve lifting and long standing periods.