Impact QA Analyst: Data Integrity & Compliance

Volunteers-of-America; Denver (CO); Hybrid; USD 59,000 - 65,000; Full time

Benefits offered by this job

Vacation Time

Sick Time

Paid Holidays

Pension Plan

Health, Dental, Vision

Job summary

Volunteers of America Colorado is seeking a Quality Assurance Specialist to oversee QA monitoring, data integrity, and compliance across the Durango Shelter and Service Coordination programs. You will conduct STRAT Reviews, ensure accurate data entry in Wellsky and HMIS, and support data-driven program improvements.

The role requires strong data skills, experience with VOAC/HUD requirements, and the ability to work across teams, including backup Wellsky administration.

Qualifications

• Bachelor's degree or equivalent experience in public administration, business, education, human services, social work, or related field.
• Proficiency with electronic database systems such as WellSky, AASC Online, and HMIS.
• Ability to read and analyze data and learn new database systems quickly.
• Must have Colorado driver's license and state-mandated auto insurance; personal vehicle for travel.

Responsibilities

• Conduct regular QA check-ins with program staff.
• Review client files, service plans, documentation standards, and data quality for accuracy and compliance.
• Monitor HUD, VOAC, and program-specific requirements; identify risks and gaps.
• Coordinate STRAT Reviews and maintain review cycles for shelter programs.
• Track findings and corrective actions to support quality improvement.
• Perform data quality checks in Wellsky, HMIS, AASC Online, and Family Metrics.

Skills

Data analysis

Attention to detail

Communication skills

Independent work

Travel readiness

Education

Bachelor's degree or equivalent experience in public administration, business, education, human services, social work, or related field

Tools

WellSky

AASC Online

HMIS

Job description

Volunteers of America Colorado is seeking a Quality Assurance Specialist to oversee QA monitoring, data integrity, and compliance across the Durango Shelter and Service Coordination programs. You will conduct STRAT Reviews, ensure accurate data entry in Wellsky and HMIS, and support data-driven program improvements.

The role requires strong data skills, experience with VOAC/HUD requirements, and the ability to work across teams, including backup Wellsky administration.