Impact-Focused Customer Success Agent II (Remote)

Bazeta; United States; Hybride; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision benefits

401(k) plan with company match

Discretionary time off

Gym, wifi and food stipend

Life and Disability Insurance

Résumé du poste

Coinbase is seeking a Customer Success Team Agent II in the United States to support customers with product, service, and experience. The role emphasizes adopting AI-assisted tools and working closely with high-caliber colleagues in a fast-paced, mission-driven environment.

In this hybrid role, you will participate in in-person collaboration while leveraging the latest AI capabilities to deliver exceptional customer support and drive trust across Coinbase’s platform.

Qualifications

• Experience using AI tools (LLMs, AI copilots) in a professional setting.

Connaissances

AI tools experience

Description du poste

Coinbase is seeking a Customer Success Team Agent II in the United States to support customers with product, service, and experience. The role emphasizes adopting AI-assisted tools and working closely with high-caliber colleagues in a fast-paced, mission-driven environment.

In this hybrid role, you will participate in in-person collaboration while leveraging the latest AI capabilities to deliver exceptional customer support and drive trust across Coinbase’s platform.