Impact-Driven Veterans Programs Leader

ADP, Inc.; Wilmington (DE); On-site; USD 61,000 - 83,000; Full time

Job summary

Veterans Multi-Service Center in Wilmington, DE, is seeking a Program Manager (Veteran Services) to lead the operation of services for veterans. The role requires ensuring high-quality, person-centered care, supervising staff, and managing budgets and compliance.

This full-time position emphasizes partnership development and participant well-being. The organization prioritizes respectful, inclusive service delivery and collaboration with community partners to enhance veteran outcomes and family

Qualifications

• Master’s degree in social work, Gerontology, or a related field preferred.
• Bachelor's degree with equivalent experience will be considered.
• Minimum of three years of experience working with older adults or individuals with disabilities in a human services setting.

Responsibilities

• Oversee the daily operations of the assigned program, ensuring the program meets the needs of its participants and adheres to all relevant regulations and policies.
• Develop and implement program goals, objectives, and activities in alignment with the organization's mission and strategic plan.
• Evaluate program effectiveness and make necessary adjustments to improve service delivery.
• Supervise and mentor program staff, including Assistant Program Managers, Case Managers, and other direct care staff.
• Create a welcoming, engaging, and therapeutic environment for participants.
• Manage the program budget effectively and maintain accurate records and documentation.

Skills

Leadership

Management

Communication

Problem solving

Teamwork

Computer skills

Education

Master's in social work or related field

Bachelor's degree + equivalent experience

Tools

Microsoft Office Suite

Job description

Veterans Multi-Service Center in Wilmington, DE, is seeking a Program Manager (Veteran Services) to lead the operation of services for veterans. The role requires ensuring high-quality, person-centered care, supervising staff, and managing budgets and compliance.

This full-time position emphasizes partnership development and participant well-being. The organization prioritizes respectful, inclusive service delivery and collaboration with community partners to enhance veteran outcomes and family