Veteran Services Program Leader

Veterans Multi-Service Center, Inc.; Wilmington (DE); On-site; USD 61,000 - 83,000; Full time

Job summary

Veterans Multi-Service Center, Inc. in Wilmington, DE is seeking a Program Manager (Veteran Services) to lead the overall operation of programs serving veterans and their families.

The role includes staff supervision, budget management, and ensuring compliance with relevant regulations while delivering high-quality client care. The ideal candidate holds a Master’s degree (or equivalent experience) with at least three years in human services, plus supervisory experience and familiarity with adult

Qualifications

• Master’s degree in social work, Gerontology, or related field preferred; Bachelor's with equivalent experience may be considered.
• Minimum of three years' experience serving older adults or individuals with disabilities in human services.
• Prior supervisory experience required; experience with adult day programs is a plus.

Responsibilities

• Oversee daily operations of the program and ensure compliance with all regulations and policies.
• Develop and implement program goals, objectives, and activities aligned with the mission.
• Evaluate program effectiveness and adjust services to improve outcomes.
• Supervise and mentor program staff, conduct performance evaluations, and foster teamwork.
• Develop individualized care plans with participants, families, and providers.
• Manage the program budget and maintain accurate records and documentation.
• Build relationships with community partners and advocate for older adults and disabilities.

Skills

Leadership

Management

Organizational skills

Communication

Interpersonal skills

Problem solving

Best practices knowledge

Independent work

MS Office

Education

Master’s degree preferred

Bachelor’s degree with equivalent experience

Tools

Microsoft Office Suite

Job description

Veterans Multi-Service Center, Inc. in Wilmington, DE is seeking a Program Manager (Veteran Services) to lead the overall operation of programs serving veterans and their families.

The role includes staff supervision, budget management, and ensuring compliance with relevant regulations while delivering high-quality client care. The ideal candidate holds a Master’s degree (or equivalent experience) with at least three years in human services, plus supervisory experience and familiarity with adult