Impact-Driven Quality & Data Specialist

The Workforce Group; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Workforce Group in Baton Rouge, LA, is seeking a detail-oriented Case Quality & Data Specialist to support a federal human services program. You will review case documentation, ensure accuracy, and support secure data entry and reconciliation.

You will enter and validate data in approved systems, help with batch uploads, and coordinate corrections with field operations and leadership while maintaining confidentiality and strong Excel skills.

Qualifications

• High school diploma or equivalent required; degree preferred in related field.
• Experience in data entry, quality review, or records review.
• Strong attention to detail and ability to maintain confidentiality.

Responsibilities

• Review case documentation for accuracy, completeness, and timeliness.
• Enter, upload, reconcile, and validate case data in secure systems.
• Support data corrections, batch uploads, and data reconciliation activities.
• Coordinate with field operations and program leadership on corrections.

Skills

Data entry

Quality review

Excel

Attention to detail

Communications

Confidentiality

Education

High school diploma

Associate or Bachelor’s degree in related field preferred

Tools

Microsoft Office

Electronic documentation systems

Job description

The Workforce Group in Baton Rouge, LA, is seeking a detail-oriented Case Quality & Data Specialist to support a federal human services program. You will review case documentation, ensure accuracy, and support secure data entry and reconciliation.

You will enter and validate data in approved systems, help with batch uploads, and coordinate corrections with field operations and leadership while maintaining confidentiality and strong Excel skills.