Case Research & Coordination Specialist (Human Services)

The Workforce Group; Baton Rouge (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

The Workforce Group in Baton Rouge is searching for a Case Research & Coordination Specialist to support federal programs for vulnerable populations. The role involves researching case information, managing case queues, and coordinating field assignments. Ideal candidates have strong attention to detail and excellent communication skills.

Responsibilities include validating addresses, tracking case milestones, and maintaining confidentiality. Bilingual fluency in English and Spanish is strongly preferred. This is an onsite position requiring managing multiple case actions in a fast-paced environment.

Qualifications

• Strong attention to detail and ability to review information for accuracy.
• Ability to manage multiple cases and deadlines.
• Confidentiality, professional boundaries, and ethical standards must be maintained.

Responsibilities

• Review assigned case information and available records.
• Research and validate address information using approved tools.
• Document research steps, findings, and recommended actions.
• Track case milestones, aging, deadlines, and follow-up actions.

Skills

Attention to detail

Research skills

Verbal communication

Written communication

Bilingual fluency in English and Spanish

Tools

Microsoft Office

Electronic documentation systems

Job description

The Workforce Group in Baton Rouge is searching for a Case Research & Coordination Specialist to support federal programs for vulnerable populations. The role involves researching case information, managing case queues, and coordinating field assignments. Ideal candidates have strong attention to detail and excellent communication skills.

Responsibilities include validating addresses, tracking case milestones, and maintaining confidentiality. Bilingual fluency in English and Spanish is strongly preferred. This is an onsite position requiring managing multiple case actions in a fast-paced environment.