Impact-Driven CST Team Lead - Community Mental Health

Pathways to Life, Inc.; Greenville (NC); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Pathways to Life, Inc. in Greenville, NC is hiring a CST Team Lead to supervise a multidisciplinary team, provide clinical oversight, and drive outcomes in community-based behavioral health.

You will conduct assessments, treatment planning, and lead treatment team meetings while ensuring timely documentation and audits. Provisional licensure accepted with plan to obtain full licensure within 30 months.

Qualifications

• Master's degree in Human Services or related field.
• Full or Provisional Licensure in NC (LCSW/LCMHC/LMFT).
• Minimum 1 year of experience in mental health / CST or similar services.
• Leadership experience with supervising and staff development.

Responsibilities

• Lead and supervise a multidisciplinary CST team.
• Provide clinical oversight, coaching, and real-time support.
• Conduct assessments, authorizations, and treatment planning.
• Run treatment team meetings and ensure person-centered care.
• Respond to crises and guide the team through critical situations.
• Review and approve documentation within 48 hours.
• Monitor service delivery, units, and census to keep care flowing.
• Ensure compliance with NC Clinical Coverage Policy 8A.
• Partner with community stakeholders (DSS, schools, DJJDP, etc.).
• Drive quality, compliance, and CARF-ready documentation practices.

Skills

Leadership

Documentation

Time management

Clinical decision-making

Education

Master's Degree in Human Services or related field

Full or Provisional Licensure in NC (LCSW, LCMHC, LMFT, etc.)

Job description

🌟 NOW HIRING: CST Team Lead (Greenville, NC)

Lead with Purpose. Serve with Heart. Make an Impact Every Day.

Are you a licensed clinical leader who thrives in fast-paced, community-based behavioral health?Do you love mentoring teams, driving outcomes, and being the go-to person when it matters most?

If so, Pathways to Life, Inc. is ready for YOU.

💼 What You’ll Do (AKA Your Superpowers)

As our Community Support Team (CST) Team Lead, you’ll be the heartbeat of your team—balancing clinical leadership, direct care, and operational excellence.

You will:

✨ Lead and supervise a multidisciplinary CST team (QPs & APs) ✨ Provide clinical oversight, coaching, and real-time support ✨ Conduct assessments, authorizations, and treatment planning ✨ Run dynamic treatment team meetings and ensure person-centered care ✨ Respond to crises and guide your team through critical situations ✨ Review and approve documentation within 48 hours (yes—we stay audit-ready!) ✨ Monitor service delivery, units, and census to keep care flowing ✨ Ensure compliance with NC Clinical Coverage Policy 8A ✨ Partner with community stakeholders (DSS, schools, DJJDP & more) ✨ Drive quality, compliance, and CARF-ready documentation practices

🧠 What You Bring to the Table

We’re looking for a strong clinical leader who can balance compassion with accountability.

✔ Master’s Degree in Human Services or related field ✔ Full or Provisional Licensure in North Carolina (LCSW, LCMHC, LMFT, etc.) ✔ Minimum 1 year experience in mental health / CST or similar services ✔ Leadership mindset with ability to supervise and develop staff ✔ Strong documentation, time management, and clinical decision-making skills ✔ Ability to thrive in both the field and office environments

💡 Provisional? No problem — just be ready to obtain full licensure within 30 months.

🔥 Why You’ll Love This Role

This is not just a job — this is leadership with purpose.

💥 You’re shaping clinical outcomes 💥 You’re mentoring the next generation of clinicians 💥 You’re making real impact in the Durham community 💥 You’re part of a mission-driven organization that’s growing FAST

⏰ Schedule & Flexibility

🗓 Monday–Friday (8AM–5PM typical) 🌙 Some evenings/weekends/on-call (because real life happens) 🚗 Mix of office, field, and community-based work

🚀 The Pathways Difference

At Pathways to Life, we don’t just provide services—we change lives.

We value: 💙 Integrity 💙 Accountability 💙 Clinical Excellence 💙 Teamwork 💙 Community Impact

📢 Ready to Lead?

If you’re ready to step into a role where your leadership truly matters, we want to hear from you.

👉 Apply today and take the next step in your clinical leadership journey!