Community Support Team Lead

CTS Health; Hickory (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

CTSHealth in Hickory, NC seeks a CST Team Lead (Therapist) to provide clinical leadership, supervise direct therapeutic services, and support individuals receiving Community Support Team (CST) services.

The role requires a Master’s degree in a behavioral health discipline and North Carolina licensure; you will develop person-centered plans, lead weekly team meetings, conduct assessments, deliver therapy, coordinate care with schools and community providers, and ensure accurate, timely

Qualifications

• Master's degree in a behavioral health discipline.
• North Carolina license or license-eligible in NC (e.g., LCSW, LMFT, LCMHC, etc.).
• Minimum 1 year of experience in community-based behavioral health services.

Responsibilities

• Provide individual therapy and direct clinical services.
• Lead and coordinate CST services and team activities.
• Develop, implement, and monitor PCPs (Person-Centered Plans).
• Provide clinical supervision and guidance to CST staff.
• Facilitate weekly team meetings and ensure service quality and outcomes.

Skills

Team leadership

Clinical supervision

Assessments

CST coordination

Education

Master's degree in Behavioral Health

NC Licensure or Licensure Associate

Job description

Job Details: Job Location: NC Clinic - Hickory, NC 28602, We are seeking a compassionate and experienced CST Team Lead (Therapist) to provide clinical leadership, direct therapeutic services, and support individuals receiving Community Support Team (CST) services.

This role is ideal for a licensed behavioral health professional who is passionate about community-based care, clinical excellence, and helping clients develop the skills needed to thrive at home, in school, and within their communities.

What You'll Do

As the CST Team Lead, you will serve as the clinical leader of the treatment team and oversee the development, implementation, and monitoring of person-centered treatment plans.

Key Responsibilities

• Provide individual therapy and direct clinical services to clients.
• Lead and coordinate Community Support Team (CST) services.
• Conduct assessments and reassessments to identify client needs and treatment goals.
• Develop, implement, and revise Person-Centered Plans (PCPs) in collaboration with clients and treatment team members.
• Provide clinical supervision, guidance, and support to CST team members.
• Facilitate weekly team meetings and monitor service delivery quality and outcomes.
• Deliver psychoeducation, behavioral interventions, and relapse prevention strategies.
• Support crisis intervention efforts and participate in first responder crisis coverage as required.
• Assist clients with housing stability, independent living skills, community integration, and access to resources.
• Coordinate care with providers, community agencies, schools, families, and natural supports.
• Maintain accurate, timely documentation and ensure compliance with agency policies and state requirements.
• Participate in on-call responsibilities to support 24/7/365 CST service delivery.
• Promote client health, safety, rights, and overall well-being.

Education and Experience Requirements: Required Education & Licensure

Master's degree in a behavioral health discipline and one of the following North Carolina licenses or associate licenses:

• Licensed Psychologist
• Licensed Psychological Associate
• Licensed Clinical Social Worker (LCSW)
• Licensed Clinical Social Worker Associate (LCSWA)
• Licensed Clinical Mental Health Counselor (LCMHC)
• Licensed Clinical Mental Health Counselor Associate (LCMHCA)
• Licensed Marriage and Family Therapist (LMFT)

Experience

• Minimum of 1 year of experience working with the population served.
• Experience providing community-based behavioral health services preferred.
• Strong clinical assessment, crisis intervention, and case management skills.
• Ability to lead teams, coordinate services, and build collaborative relationships.

Additional Requirements

• Complete all CTSHealth-required training and service-specific training requirements.
• Maintain confidentiality and compliance with agency policies and procedures.
• Participate in supervision, training, and performance review activities.
• Successfully fulfill documentation, service delivery, and on-call expectations.