Impact Analytics Manager

City Year; Los Angeles (CA); On-site; USD 34,440 - 38,572; Full time

Job summary

City Year LA is seeking an Impact Analytics Manager to support data collection, management, and reporting that informs student outcomes and program delivery.

The role emphasizes building data-informed practices, developing dashboards in Power BI, Excel and Salesforce, and delivering trainings to AmeriCorps members and staff. Collaboration across site teams is essential to maximize impact.

Qualifications

• Experience collecting and transforming student-level data across platforms.
• Experience creating data visualizations and dashboards (Power BI, DAX).
• Experience delivering trainings on data systems to staff and volunteers.

Responsibilities

• Support collection and transformation of student data across platforms to ensure progress monitoring and reporting.
• Support collection of AmeriCorps member and partner data for progress monitoring.
• Create and maintain data visualizations to monitor student progress and program impact.
• Design and deliver trainings on City Year data systems and tools.
• Collaborate with site teams to share data insights and support program goals.
• Other duties as assigned

Job description

Number of Positions: 1 Compensation: $25.48 - $27.88 Hourly Commensurate with Experience and Location

Position Overview

The Impact Analytics Manager is responsible for supporting data management, progress monitoring, and reporting activities that enable City Year AmeriCorps Members and staff to deliver data-informed service and support to students and partner schools. The Impact Analytics Manager (IA Manager) will be part of the Program and Service team, a group of dedicated and passionate professionals who believe that talented and diverse AmeriCorps members can have a dramatic impact on student success. The IA Manager will report to the Impact Analytics Director. In addition to supporting ongoing data collection, management and presentation, the Impact Analytics Manager will support the Impact Analytics team in building a culture of evaluation among staff and corps to maximize outcomes for students with higher needs. This position is ideal for a spirited lifelong learner with exceptional communication skills who is a detail-orientated problem solver that strives to find creative solutions. The ideal candidate is a team-minded listener that is eager to advocate for the needs of our AmeriCorps and staff members. City Year values and continuously works to build an equitable and inclusive culture where people with diverse lived experiences feel they belong.

Job Description Responsibilities

Data Collection & Management

Support the collection and transformation of student-level data (attendance, behavior, and course performance) across multiple platforms to ensure accurate progress monitoring and reporting.

Support the collection and transformation of AmeriCorps member and partner data to ensure accurate progress monitoring of Corps and Partner experience.

Execute the set-up and administration of multiple enterprise assessment (DESSA) platforms.

Support the set-up and maintenance of enterprise salesforce platform for progress monitoring.

Design, create, and maintain tools that support site data collection using Excel, Power Apps, and Forms.

Data Visualization & Reporting

Create and maintain relevant data visualizations that support with monitoring student progress and analyzing program delivery and impact.

Supporting with the design and maintenance of our data model using Power Query and Power BI (DAX) to support with reporting service delivery and student impact to stakeholders.

Support Learning on Data Systems for Corps & Staff

Design and deliver trainings for staff and AmeriCorps members on how to use City Year’s data systems and tools including how to interpret program data to improve student outcomes.

Lead on the design and execution of a curriculum for a subset of AmeriCorps members to support ACM’s professional development in data and analytics.

Lead on designing training resources for Impact Analytics tools and systems to support our users.

Team Collaboration & Support

Respond to data requests and questions by using the common data model and compiling in excel.

Support the service team in accessing and interpreting student level data including leading data reviews and answering questions.

Support the service team in creating and delivering synchronous and asynchronous learning and development content to AmeriCorps Members and staff during summits, learning & development days, or program training days

Support AmeriCorps members and staff with understanding, implementing, and troubleshooting City Year LA’s tools.

Partner with CYLA departments and staff through stakeholder engagement, event, and service day participation, and cross-departmental committees as needed to ensure site-wide goals are met.

Support other department functions as needed.

Other duties as assigned

Key Competencies

In order to succeed in this role, an applicant must have the following competencies: Learning: City Year has a unique service model and organizational culture. Successful applicants have strong experience and a track record of success in the above areas but must be willing and eager to continue to learn in their role and independently. Accountability: Takes initiative, holds self-accountable, sets high expectations for self, efficient time management skills, ability to meet deadlines, and prioritize multiple projects with a can-do attitude. Pays attention to detail and acknowledges and corrects mistakes. Demonstrated performance under pressure and strict deadlines. Communication: Communicates well verbally