Impact Manager

City Year; New Orleans (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Vacation

Sick days

Medical benefits

401(k) plan

Job summary

City Year in New Orleans is looking for an Impact Manager to oversee a team of 5-10 AmeriCorps members. This role focuses on improving student performance through targeted interventions in ELA and math, acting as a liaison between City Year and the school.

The ideal candidate will have a passion for coaching young adults, manage dynamic environments, and possess strong communication skills. This full-time position offers various benefits including medical and a 401(k) plan.

Qualifications

• Passion for coaching 17-25-year-olds.
• Ability to work effectively in fast-paced, dynamic environments.
• Demonstrated grit, tenacity, and commitment to self-directed continuous learning.

Responsibilities

• Manage 5-10 AmeriCorps members at one partner school.
• Coach instructional practices and review student impact data.
• Build sustainable partnerships with school administrators and teachers.

Skills

Coaching

Time management

Communication

Team collaboration

Problem-solving

Job description

Position Overview

The Impact Manager will directly manage 5–10 AmeriCorps members at one partner school, focusing on improving student performance through targeted interventions in ELA and math. The role reports to the Managing Director of Impact and serves as the primary liaison between City Year and the school site, ensuring necessary conditions and resources for high‑quality interventions.

What You’ll Do

• AmeriCorps Member Management: Motivate and engage members, conduct ongoing check‑ins and performance reviews, manage HR documentation, and mitigate risk by escalating concerns.
• AmeriCorps Member Development: Observe and coach instructional practice, review student impact data, and design professional development trainings during Learning and Development Days.
• Program Development: Lead or support site‑wide initiatives, service days, and site events; participate in member interviewing.
• After‑School Program: Coordinate high‑quality, safe, and well‑organized after‑school programming in partnership with school leadership.
• School Partner Management: Build sustainable partnerships with administrators, content specialists, and teachers; collaborate with the RTI coordinator and Impact Team to identify students in need of intervention and adjust interventions based on progress monitoring data.
• Ensure the program model—including requirements and prohibited activities—is understood and implemented at the placement school.

What You’ll Bring

• Passion for coaching 17‑25‑year‑olds through a challenging work experience.
• Ability to work effectively in fast‑paced, dynamic environments.
• Demonstrated grit, tenacity, and commitment to self‑directed continuous learning.
• Time management, organization, multitasking, and a growth mindset.
• Flexibility, patience, and effective communication with diverse stakeholders.
• Experience in a team‑oriented, collaborative workplace and with individuals from diverse backgrounds.
• Strong accountability, ownership of tasks, and proactive issue resolution.

How You’ll Grow

In this role you will develop competencies in relationship development, talent development, problem‑solving, and communication, continually advancing your impact and leadership abilities.

Benefits

Full‑time employees are eligible for vacation, sick days, and company holidays. Benefits include medical, dental, vision, life, accidental death and dismemberment, disability coverage, Flexible Spending Accounts, and a 401(k) plan. The position is at‑will; City Year does not sponsor work authorization visas.

Equal Employment Opportunity

City Year is an equal opportunity employer and is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.