Senior Impact Manager

City Year; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

City Year in Columbus, OH seeks a Senior Impact Manager to lead two teams of AmeriCorps Volunteers, strengthening schools and supporting students through City Year’s Whole School Whole Child model.

Reporting to an Impact Director, the SIM will coach volunteers, coordinate school partnerships, monitor student data, and drive high-impact interventions across two partner schools.

Responsibilities

• Lead implementation of City Year’s Whole School Whole Child model, ensuring interventions are delivered to the right students at the right time.
• Monitor student attendance, behavior, and course performance data using Early Warning Indicators to inform intervention strategies and assess effectiveness.
• Oversee planning, execution, and evaluation of student support interventions and school climate initiatives at two school partners.
• Coach Service Leaders and AmeriCorps Volunteers in developing and delivering data-informed, scaffolded lesson plans that address identified student needs.
• Partner with Impact leadership to secure instructional resources and provide training that supports effective intervention delivery and ongoing assessment practices.
• Serve as a model practitioner, demonstrating excellence in impact delivery and student support.

Job description

Number of Positions: 1 Work Location: 100% On-Site

Position Overview

Senior Impact Manager (SIM) leads and develops two teams of AmeriCorps Volunteers (ACVs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the SIM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The SIM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Key Responsibilities

Student Impact & Service Delivery

• Lead implementation of City Year’s Whole School Whole Child model, ensuring interventions are delivered to the right students at the right time.
• Monitor student attendance, behavior, and course performance data using Early Warning Indicators to inform intervention strategies and assess effectiveness.
• Oversee the planning, execution, and evaluation of student support interventions and school climate initiatives at two school partners.
• Coach Service Leaders and AmeriCorps Volunteers in developing and delivering data-informed, scaffolded lesson plans that address identified student needs.
• Partner with Impact leadership to secure instructional resources and provide training that supports effective intervention delivery and ongoing assessment practices.
• Serve as a model practitioner, demonstrating excellence in impact delivery and student support.

AmeriCorps Member Leadership & Development

• Lead, manage, and coach two teams of AmeriCorps Volunteers to achieve service goals, performance standards, and leadership development objectives.
• Foster a culture of excellence, collaboration, and inclusion aligned with City Year’s values.
• Support Service Leaders and AmeriCorps Volunteers through performance coaching, professional development, and career planning.
• Guide Service Leaders in facilitating training, team-building, and culture-building activities within the school community.
• Ensure AmeriCorps Volunteers comply with City Year, AmeriCorps, and organizational policies and requirements.

School & Community Partnership Management

• Build and maintain strong relationships with principals, teachers, school staff, families, and community stakeholders.
• Manage school partnership agreements and ensure conditions for success are established and maintained.
• Collaborate with school personnel to align City Year services with school goals and student needs.
• Support student, family, and community engagement efforts that strengthen school partnerships and student outcomes.

Impact Team Leadership

• Collaborate with the Director of Impact to strengthen team effectiveness and organizational alignment.
• Attend and contribute to Impact meetings, providing updates on team successes, challenges, and development priorities.
• Support the implementation of Impact department initiatives and continuously improve service delivery practices across the site.
• Contribute to a culture of continuous improvement, innovation, and high performance across the organization.

Benefits

• Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays.
• You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs.
• Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document.

For more information, click here.

Employment at City Year is at-will. City Year does not sponsor work authorization visas.

City Year’s dual mission is to expand educational opportunity for all students and develop the next generation of leaders through national service. Trained teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on academic, cognitive and interpersonal skills— skills that help students thrive in school, college and career.

City Year’s 900 staff and 2,000+ AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C. City Year also has international affiliates in the U.K. and South Africa. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year has been designated a 4-star charity by Charity Navigator since 2003, putting City Year in the top 1% of non-profits nationwide for accountability, transparency and responsible fiscal management, and among the most trustworthy nonprofits in America.

At City Year, we sometimes say we work not only “at” City Year, but also “on” City Year, recognizing that the organization, like our world, is constantly evolving and changing. Two things that have never changed: our steadfast belief in the power of young people to change our world for the better; and our aspiration to create positive school and work environments where everyone feels a sense of connection, is supported to do their best work, and is able to learn, contribute, lead and create to their fullest potential.

As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Learn more at www.cityyear.org, City Year’s Facebook page, on X (formerly Twitter), and LinkedIn.