Immigration Specialist

Discover Financial Services, Inc.; United States; Remote; USD 67,000 - 113,000; Full time

Job summary

Join a leading digital banking and payments company as an Immigration Specialist, where you will provide vital administrative support to the Global Mobility & Immigration team. This role involves managing complex immigration cases, collaborating with various stakeholders, and ensuring compliance with immigration laws. You will play a crucial part in helping employees navigate their immigration journeys while contributing to a culture that values growth and collaboration. If you are detail-oriented, customer-focused, and ready to make a difference, this opportunity is perfect for you.

Benefits

Paid Parental Leave

Paid Time Off

401(k) Plan

Medical, Dental, Vision, & Health Savings Account

Short and Long Term Disability Insurance

Recognition Program

Education Assistance

Commuter Benefits

Employee Stock Purchase Plan

Qualifications

• 4+ years handling complex immigration cases.
• High level of customer service skills required.

Responsibilities

• Provide daily immigration support to stakeholders.
• Prepare and maintain USCIS/DOL compliance documents.

Skills

U.S. employment-based immigration visas

Customer service skills

Problem-solving ability

Attention to detail

Education

Bachelor's Degree

Tools

Database management systems

Job description

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do
The Immigration Specialist is responsible for providing general administrative support to the Discover Global Mobility & Immigration team, including the coordination of daily activities, service delivering and reporting. Responsibilities may include the day-to-day partnership with multiple stakeholders including Talent Acquisition, HR consultants, candidates and employees to advise on immigration laws, requirements, timeframes, and Discover provided immigration and relocation services.

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You'll Do It

• Provides daily immigration support to external and internal stakeholders across all business units and applies subject matter expertise on complex immigration issues
• Supports immigration processes, policies, and protocols that may include NIV and IV program and projects; Assists in resolution of case-specific concerns/issues
• Prepares and maintains USCIS/DOL compliance documents; Assists with preparing documentation related to revised processes and procedures
• Serves as the administrator of the Flexible Work Arrangement program for sponsored-employees
• Reviews and maintains employees’ records and reports
• Assists with required immigration postings online and on-site, including tracking, filing and record-keeping
• Creates, organizes, and maintains electronic documents, databases and file systems for audit compliance and tracking support
• Responsible for managing the general Immigration inbox and responding to simple inquiries or escalating as needed
• Other tasks as assigned

Qualifications You'll Need
Minimum Requirements

• 4+ years handling complex immigration cases involving U.S. employment-based immigration visas, regulations, and permanent residency processes (example visas types L-1, H1-B, TN, EB-2, EB-3, F-1 OPT, J-1, PERM) and reviewing case facts to determine the optimal filing type.

Preferred Requirements

• GMS Certification
• High level of customer service skills and a successful history of partnering and developing working relationships with all levels of clients and stakeholders (talent acquisition, HR partners, business leaders, candidates)
• Self-organized, strong implication-thinking skills, problem-solving ability, and detail oriented to ensure accurate information is submitted and timelines are managed

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position
• No required movement about the work environment to complete the major responsibilities of the job
• Primarily preformed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on May-13-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do
The Immigration Specialist is responsible for providing general administrative support to the Discover Global Mobility & Immigration team, including the coordination of daily activities, service delivering and reporting. Responsibilities may include the day-to-day partnership with multiple stakeholders including Talent Acquisition, HR consultants, candidates and employees to advise on immigration laws, requirements, timeframes, and Discover provided immigration and relocation services.

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You'll Do It

• Provides daily immigration support to external and internal stakeholders across all business units and applies subject matter expertise on complex immigration issues
• Supports immigration processes, policies, and protocols that may include NIV and IV program and projects; Assists in resolution of case-specific concerns/issues
• Prepares and maintains USCIS/DOL compliance documents; Assists with preparing documentation related to revised processes and procedures
• Serves as the administrator of the Flexible Work Arrangement program for sponsored-employees
• Reviews and maintains employees’ records and reports
• Assists with required immigration postings online and on-site, including tracking, filing and record-keeping
• Creates, organizes, and maintains electronic documents, databases and file systems for audit compliance and tracking support
• Responsible for managing the general Immigration inbox and responding to simple inquiries or escalating as needed
• Processes vendor invoices
• Other tasks as assigned

Qualifications You'll Need
Minimum Requirements

• Bachelors Degree
• 4+ years handling complex immigration cases involving U.S. employment-based immigration visas, regulations, and permanent residency processes (example visas types L-1, H1-B, TN, EB-2, EB-3, F-1 OPT, J-1, PERM) and reviewing case facts to determine the optimal filing type.

Preferred Requirements

• GMS Certification
• High level of customer service skills and a successful history of partnering and developing working relationships with all levels of clients and stakeholders (talent acquisition, HR partners, business leaders, candidates)
• Self-organized, strong implication-thinking skills, problem-solving ability, and detail oriented to ensure accurate information is submitted and timelines are managed

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position
• No required movement about the work environment to complete the major responsibilities of the job
• Primarily preformed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on May-13-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $67,000.00 to $113,000.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work.To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [e-mail] .Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance ).

Positions marked as remote eligible are limited to remote locations within the country in which the position is based.

Applicants must be 18 or older at the time of hire.

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