Immigration Services Assistant: Data & Records Support

Citizenship and Immigration Services; Seattle (WA); On-site; USD 42,000 - 70,000; Full time

Job summary

Citizenship and Immigration Services is seeking an Immigration Services Assistant (Office Automation) to support the Adjudication Services Process. You will assist Immigration Services Officers, manage files, databases, and correspondence, and perform security checks while researching data and preparing reports.

Direct customer service is a key part of the role. The position spans GS-05 to GS-09 levels with duties including handling inquiries, maintaining records, and facilitating efficient case

Qualifications

• Experience with office automation duties using word processing and spreadsheets.
• Ability to review documents for accuracy and completeness.
• Strong customer service and data entry skills.

Responsibilities

• Assist Immigration Services Officers and support the Adjudication Services Process.
• Manage files, databases, and correspondence; provide security checks; research and analyze data; prepare reports.
• Provide direct service to customers and respond to inquiries by phone or writing.

Job description

Citizenship and Immigration Services is seeking an Immigration Services Assistant (Office Automation) to support the Adjudication Services Process. You will assist Immigration Services Officers, manage files, databases, and correspondence, and perform security checks while researching data and preparing reports.

Direct customer service is a key part of the role. The position spans GS-05 to GS-09 levels with duties including handling inquiries, maintaining records, and facilitating efficient case