Immigration Counselor (Multilingual)

Lutheran Coummunity Services North West; Vancouver (WA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision, and prescription benefits

403(b) retirement plan with employer matching

Up to 2 weeks of vacation and sick leave

Job summary

Lutheran Community Services NW in Vancouver, Washington, is seeking an Immigration Counselor to support individuals with their immigration needs. You will advocate for diverse populations, ensure accurate file maintenance, and assist in completing various immigration applications.

This role requires fluency in English and Spanish, with responsibilities including direct client interaction, translation in Dari and Pashto as necessary, and continuous education in immigration policies.

The position offers a supportive environment focused on health, justice, and hope, with comprehensive benefits to enhance employee well-being.

Qualifications

• 1 year of related experience, specifically with Immigration and the Department of Justice.
• Demonstrated fluency in English and Spanish, both spoken and written.
• Credentials for DOJ accreditation may be required depending on individual program or location requirements.

Responsibilities

• Serve as a representative of the immigration program and agency within the community.
• Counsel clients with their immigration needs.
• Complete family‑based immigration applications such as Adjustment of Status and Naturalization.
• Provide translation/interpretation in Dari and Pashto as appropriate.

Skills

Fluency in English

Fluency in Spanish

Intermediate mastery of business applications

Experience in Immigration

Commitment to serving diverse populations

Education

High School diploma or equivalent

Job description

Job Description

Lutheran Community Services NW is a non‑profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well‑being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer‑paid short‑ and long‑term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice, and hope. provides immigration counseling and advocacy for clients.

Please note that this position requires demonstrated fluency (written & spoken) in English and Spanish

• Serve as a representative of the immigration program and agency within the community and relevant organizations.
• Counsel clients with their immigration needs and serve as their legal representative.
• Complete family‑based immigration applications such as Adjustment of Status, Naturalization, and Family Reunification.
• Providetranslation/interpretationin Dari and Pashto asappropriate.
• Maintainaccuratefilesand detailed case notes.
• Complete continuing educationtomaintaincurrent knowledge of immigration policy and practice, andmaintainDOJ accreditation.
• Models, encouragesdirect, professional communication among staff members andfacilitatesthedevelopment of apositive staff support network.
• Demonstrates awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations he/she serves.

HOW YOU WILL BE A GREAT FIT:

• 1 year of related experience, specifically with Immigration and the Department of Justice
• HS diploma or equivalent
• CredentialsDOJ accreditation maybe required depending on individual program or location requirements.
• Demonstrated fluency in English, and Spanish, both spoken and written
• Intermediate mastery of business applications and productivity suites
• Demonstrates resilience, awareness and self‑regulation in navigating challenges, conflict and obstacles/barriers.
• Thrives in a diverse and multicultural environment; works with cross‑functional teams to develop and implement strategies to enhance end‑user experiences throughout the service lifecycle.
• Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
• Successfully completes tasks in a moderately noisy environment
• Interact with others and performs tasks in‑person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity
• Moves equipment/materials weighing up to 20 pounds
• Travels between worksites occasionally
• Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community‑based settings, client home/community settings, outdoor settings in varying weather conditions, and faith‑based settings such as churches
• Meets LCSNW criminal background clearance requirements and other job‑relevant clearances as required by the State or program