Immigration Case Specialist — High-Volume Impact

BAL; Chicago (IL); Hybrid; USD 51,000 - 64,000; Full time

Benefits offered by this job

Discretionary annual bonus

Medical, dental, vision insurance

Life insurance

401(k) with company match

Unlimited vacation

Sick time

Job summary

BAL is seeking an Immigration Consultant in Chicago to support high-volume casework and deliver reliable client service. You will manage filings, draft documents, and coordinate with USCIS, DOS, and DOL while maintaining accurate case records.

The role emphasizes learning agility and professional communication, with gradual ownership of complex filings and ongoing process improvements within a supportive team culture.

Qualifications

• Bachelor’s degree with no prior experience is acceptable.
• Immigration knowledge helpful but not required.
• Strong written and verbal communication.

Responsibilities

• Serve as primary contact for routine client inquiries and updates.
• Handle high-volume immigration filings using templates and case management system.
• Prepare, assemble, and file petitions with accuracy and timeliness.
• Maintain complete case records with data integrity.
• Coordinate with government agencies to track status and deadlines.
• Draft forms and supporting letters for various case types.
• Support initial case assessments and document gathering.
• Adhere to workflows and adapt to policy changes.

Skills

Attention to detail

Client communication

Organization

Time management

Learning agility

Technical proficiency

Document management

Problem solving

Team collaboration

Professionalism

Process adherence

Education

Bachelor’s degree or equivalent

Job description

BAL is seeking an Immigration Consultant in Chicago to support high-volume casework and deliver reliable client service. You will manage filings, draft documents, and coordinate with USCIS, DOS, and DOL while maintaining accurate case records.

The role emphasizes learning agility and professional communication, with gradual ownership of complex filings and ongoing process improvements within a supportive team culture.