Immigration Case Processing Supervisor

The GEO Group Australia Pty Ltd.; Folkston (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

The GEO Group Australia Pty Ltd is seeking a Case Processing Specialist Supervisor to provide guidance and oversight in immigration case processing and records management for ICE personnel.

You will lead a team of Case Processing Specialists, ensure accuracy of case files, and coordinate with EOIR/USCIS while maintaining compliance with privacy and DHS policies. A degree or relevant supervisory experience is required.

Qualifications

• Associate degree or equivalent experience required.
• Experience reviewing law enforcement documentation or immigration case files (A-files, DHS databases) or conducting immigration interviews.
• Bachelor’s degree in a related discipline preferred.
• Demonstrated supervisory capacity.
• Knowledge of immigration case processing policies and procedures.
• Ability to plan, assign and supervise the work of others.
• Ability to write memorandums and reports clearly.
• Proficient with Microsoft Office software.

Responsibilities

• Directs Case Processing Specialists in processing cases and records management.
• Ensures accurate preparation and management of case files and documents.
• Maintains up-to-date case status records and dashboards.
• Coordinates with EOIR and USCIS; schedules interviews, hearings, and removals.
• Reviews paperwork for completeness and accuracy.
• Directs organization and preparation of removal documents and scheduling.
• Performs other duties as assigned.

Skills

Supervisory experience

Team leadership

Communication

MS Office

Education

Associate degree

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

The GEO Group Australia Pty Ltd is seeking a Case Processing Specialist Supervisor to provide guidance and oversight in immigration case processing and records management for ICE personnel.

You will lead a team of Case Processing Specialists, ensure accuracy of case files, and coordinate with EOIR/USCIS while maintaining compliance with privacy and DHS policies. A degree or relevant supervisory experience is required.