Immigration Case Processing Specialist

Akima Infrastructure Services; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Akima Global Services seeks Case Processing Specialists to support DHS ICE operations at Arizona detention facilities. You will prepare and review case files, ensure accurate data in ICE systems, and maintain organized records while coordinating hearings and document requests across agencies.

The role requires US citizenship, a high school diploma or GED, 3+ years of immigration case management experience, and willingness to work on-site with travel up to 25%.

Qualifications

• Must be a U.S. citizen and reside in the U.S. for the past five years.
• Minimum age 21 with a valid driver's license.
• High school diploma or GED required.
• 3+ years immigration case management or related experience.
• Ability to obtain DHS/ICE clearance and pass background checks.
• Willing to work on-site with up to 25% travel.
• Strong written and verbal English; Spanish bilingual preferred.
• Excellent data entry and document preparation skills.

Responsibilities

• Prepare, review, and manage case files ensuring accuracy.
• Enter and update data in ICE systems maintaining data integrity.
• Maintain electronic and paper case files in compliance with privacy laws.
• Coordinate docket and hearings with EOIR, USCIS, and ICE.
• Retrieve and organize court records and supporting materials.
• Generate case status reports and dashboards.
• Provide surge support after hours as required.

Skills

Case management

Administrative support

Data entry

Records management

Docket coordination

Report writing

Bilingual (Spanish pref)

Education

High school diploma or GED

Tools

ICE systems

Court records databases

Data security protocols

Translation software

Job description

Akima Global Services seeks Case Processing Specialists to support DHS ICE operations at Arizona detention facilities. You will prepare and review case files, ensure accurate data in ICE systems, and maintain organized records while coordinating hearings and document requests across agencies.

The role requires US citizenship, a high school diploma or GED, 3+ years of immigration case management experience, and willingness to work on-site with travel up to 25%.