Immigration Case Manager: Survivor Support & Advocacy

Sanctuary for Families; New York (NY); Hybrid; USD 54,000 - 60,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employer‑paid life insurance

Employer retirement contribution

Paid time off

Generous Leave Policy

Flexible spending account / Health-sum

Student loan assistance

Tuition reimbursement program

Gym reimbursement program

Wellness program and rewards

Job summary

Sanctuary for Families seeks a Case Manager in New York City to support the Immigration Intervention Project. You will provide social, case management, and advocacy services to immigrant survivors to enhance safety and wellbeing, working across five locations from the Manhattan office.

The role requires a bachelor’s degree or relevant experience, bilingual ability, and strong writing/communication skills. Hybrid schedule and generous benefits are offered.

Qualifications

• Bachelor’s degree or relevant work experience required.
• Bilingual English and a relevant community language (e.g. Spanish, French, Russian).
• Case management, paralegal or administrative experience preferred.
• Experience with immigrant survivors of gender based violence and/or human trafficking preferred.
• Excellent judgment, attention to detail, and strong communication skills.

Responsibilities

• Coordinate case management services with a focus on housing, benefits, and self-sufficiency.
• Interview clients and gather data to support immigration applications.
• Conduct screenings to assess need and eligibility for public benefits.
• Provide information, advocacy, emotional support, and safety services.
• Maintain accurate electronic records and perform administrative tasks.
• Refer survivors to legal and social services and assist with grant applications.
• Collaborate with attorneys and others funded under the grant.

Skills

Case management

Paralegal experience

Administrative experience

Bilingual English and another language

Strong writing

Analytical skills

Interpersonal skills

Ability to work independently

Education

Bachelor’s degree or relevant work experience

Job description

Sanctuary for Families seeks a Case Manager in New York City to support the Immigration Intervention Project. You will provide social, case management, and advocacy services to immigrant survivors to enhance safety and wellbeing, working across five locations from the Manhattan office.

The role requires a bachelor’s degree or relevant experience, bilingual ability, and strong writing/communication skills. Hybrid schedule and generous benefits are offered.