Immigration Case Manager — Fast-Paced & Detail-Oriented

BAL; Richardson (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

BAL in Richardson, TX is seeking an Immigration Consultant to support high‑volume casework and client service. You’ll manage filings, draft forms, and coordinate with agencies, while maintaining precise records and compliance.

Time is split between case production and client interaction, with ongoing learning to stay current on immigration policy. BAL offers competitive pay, a discretionary bonus, and a supportive team culture.

Qualifications

• Produces accurate, compliant immigration forms and documentation.
• Excellent client communication and responsiveness in routine inquiries.
• Strong organization, time management, and data integrity to support high‑volume case work.

Responsibilities

• Serves as the primary contact for routine client communications and inquiries.
• Manages full lifecycle of immigration filings using templates, processes, and case management system.
• Coordinates with USCIS, DOL, DOS and other agencies to track status and respond to RFEs.
• Maintains complete case records and ensures data integrity and compliance.
• Uses reports and dashboards to prioritize large workloads and meet deadlines.
• Drafts forms and supporting letters for various employment-based petitions.
• Escalates operational issues to legal leadership when needed.

Skills

Attention to Detail

Client Communication

Organization & Time Management

Learning Agility

Technical Proficiency

Document & Data Management

Problem Solving

Team Collaboration

Professionalism

Process Adherence

Education

Bachelor’s degree; OR 0–5 years experience

Job description

BAL in Richardson, TX is seeking an Immigration Consultant to support high‑volume casework and client service. You’ll manage filings, draft forms, and coordinate with agencies, while maintaining precise records and compliance.

Time is split between case production and client interaction, with ongoing learning to stay current on immigration policy. BAL offers competitive pay, a discretionary bonus, and a supportive team culture.