Immigration Case Coordinator

BAL; Houston, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Sick time

Unlimited vacation

401(k) with company match

Job summary

BAL is seeking a Case Coordinator in Houston to join our immigration practice. You will coordinate case start materials, intake employees and employers, and prepare files for assignment to legal teams.

This role requires frequent client and internal interactions and a strong focus on accuracy and deadlines. Ideal candidates have strong organizational skills, Excel proficiency, and experience with confidential information.

Qualifications

• High school diploma (required).
• Associate degree or 2 years college preferred.

Responsibilities

• Initiate cases with direct client interaction; gather and track information for case assignment.
• Respond to routine client queries by phone or email; escalate as needed.
• Identify case type (e.g., H1, L1) from intake questionnaires.
• Open projects in firm databases; send case questionnaires; update records.
• Ensure all documentation is collected, complete, and returned timely; follow up as needed.
• Coordinate, assemble, and organize all case start materials in the database.

Skills

Customer service

Communication

Microsoft Office

Organization

Teamwork

Discretion

Analytical skills

Education

High school diploma

Associate degree

Job description

BAL is seeking a Case Coordinator in Houston to join our immigration practice. You will coordinate case start materials, intake employees and employers, and prepare files for assignment to legal teams.

This role requires frequent client and internal interactions and a strong focus on accuracy and deadlines. Ideal candidates have strong organizational skills, Excel proficiency, and experience with confidential information.