Immigration Case Coordinator — Quick Impact & Team Growth

Berry Appleman & Leiden; Houston (TX); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Unlimited vacation

401(k) with company match

Sick time

Job summary

Berry Appleman & Leiden (BAL) in Houston is seeking a Case Coordinator to support immigration case starts, gather materials, and prepare files for legal teams.

You will work directly with clients and employees, manage documentation, and coordinate intake while collaborating with the Team/Practice Manager. BAL offers competitive pay, a strong benefits package, and a collaborative culture.

Qualifications

• Excellent customer service and interpersonal skills.
• Good verbal and written communication skills.
• Proficiency in the use of Microsoft Office applications.
• Ability to multi-task and strong organizational skills.

Responsibilities

• Initiate cases through direct interaction with clients and employees; track information and documentation for case assignment.
• Respond to routine client queries and escalate to Manager as needed.
• Identify case type (e.g., H1, L1) based on questionnaire.
• Open projects in firm’s database; send out case questionnaires; update records.
• Ensure all documentation is collected, complete, and returned timely; follow up as needed.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Microsoft Office

Multi-tasking

Organizational skills

Team collaboration

Education

High school diploma

Associate’s degree or 2 years of college preferred

Tools

Microsoft Office Suite

Job description

Berry Appleman & Leiden (BAL) in Houston is seeking a Case Coordinator to support immigration case starts, gather materials, and prepare files for legal teams.

You will work directly with clients and employees, manage documentation, and coordinate intake while collaborating with the Team/Practice Manager. BAL offers competitive pay, a strong benefits package, and a collaborative culture.