Immigrant Services Case Manager

Goodwill Industries Of Hawaii, Inc; Lihue (HI); Vor Ort; USD 27.000 - 39.000; Vollzeit

Zusammenfassung

Goodwill Industries of Hawaii, Inc. is seeking a Resource Specialist in the Mission Services Division, Immigrant Resource Center.

This non-exempt role delivers case management and counseling to help participants access services and achieve goals outlined in Individual Service Plans. The position also conducts community outreach to connect individuals with resources and supports, including ESL and financial literacy training.

Qualifikationen

• Bachelor's degree preferred, plus 1–2 years of related experience.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
• Human services experience within the immigrant community preferred.

Aufgaben

• Conduct outreach to inform eligible communities about available services and build referral partnerships.
• Completes intake, assessments, and orientations for participants.
• Develops and updates individualized service plans with goals and monitors progress.
• Provides one-on-one consultations about program benefits, assists with enrollment and helps participants overcome barriers to service access.
• Teaches ESL, acculturation, financial literacy, computer literacy as needed.
• Maintains accurate case files, detailed documentation, and case notes for reporting and compliance purposes.

Kenntnisse

Case management

Counseling

Outreach

Translation

Ausbildung

Bachelor's degree

Tools

MS Word

PowerPoint

Excel

Outlook

Jobbeschreibung

Goodwill Industries of Hawaii, Inc. is seeking a Resource Specialist in the Mission Services Division, Immigrant Resource Center.

This non-exempt role delivers case management and counseling to help participants access services and achieve goals outlined in Individual Service Plans. The position also conducts community outreach to connect individuals with resources and supports, including ESL and financial literacy training.