Bilingual Immigrant Services Case Manager

World Relief; Chicago (IL); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Competitive benefits package

Employee discount program

Job summary

World Relief in Chicago provides case management services to immigrant families, helping them apply for public benefits, access medical care, enroll children in school, and obtain referrals to external organizations. This is a limited-term role funded through a grant until 6/30/2027 and contingent upon funding extension.

The position requires a mature Christian faith, passion for serving vulnerable communities, and the ability to work within the World Relief mission and values.

Qualifications

• Bilingual ability (Spanish or Arabic) to support client communities.
• Strong interpersonal and relational skills for client engagement.
• Attention to detail in case notes and reporting.
• Proficiency with Microsoft Office for documentation and communication.

Responsibilities

• Conduct comprehensive assessments with immigrant families to assess needs and barriers, and to facilitate connections to appropriate services for meeting identified needs
• Assist asylum seeking families in accessing and understanding public benefits such as Medicaid, All Kids, VTTC and WIC
• Orient participants to the healthcare system including making appointments, arranging transportation, and communicating important information to physicians
• Provide education/orientation to families regarding their new surroundings in the city of Chicago
• Assist immigrants in scheduling and attending appointments with social service and medical providers, at times providing transportation
• Maintain timely and accurate client files, case notes, and reporting records
• Actively participate in department meetings and program trainings
• Other duties as assigned

Skills

Bilingual ability (Spanish or Arabic)

Interpersonal/relational skills

Detail-oriented

Microsoft Office proficiency

Tools

Microsoft Office

Job description

World Relief in Chicago provides case management services to immigrant families, helping them apply for public benefits, access medical care, enroll children in school, and obtain referrals to external organizations. This is a limited-term role funded through a grant until 6/30/2027 and contingent upon funding extension.

The position requires a mature Christian faith, passion for serving vulnerable communities, and the ability to work within the World Relief mission and values.