Immersive Escape Room Game Master

Breakout Studios Llc; San Jose (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Yearly bonuses

Promotion opportunities

Job summary

Breakout Studios is seeking a friendly Game Master for our San Jose escape room studio. You will greet guests, guide them into immersive adventures, and help ensure safety and fun during gameplay.

You will rotate through roles from Time Machine Operator to Game Master, assist with room resets, handle front-desk bookings, and maintain a clean, welcoming space while delivering excellent customer service.

Qualifications

• Must have strong customer service skills and be able to communicate clearly in English.
• Able to read and remember room scripts and safety procedures.
• Able to operate booking software and basic computer tasks.
• Willingness to work flexible hours including evenings and weekends.

Responsibilities

• Monitor escape rooms via CCTV and provide timely hints for guests.
• Reset rooms and assist with theme reconfigurations.
• Greet guests at reception and check them in, manage bookings and photos.
• Maintain a clean and organized work area and assist in room setup.

Skills

Customer service

Public speaking

English proficiency

Reading & memory

Computer skills

Teamwork

Problem solving

Tools

Booking software

CCTV monitoring

Job description

Breakout Studios is seeking a friendly Game Master for our San Jose escape room studio. You will greet guests, guide them into immersive adventures, and help ensure safety and fun during gameplay.

You will rotate through roles from Time Machine Operator to Game Master, assist with room resets, handle front-desk bookings, and maintain a clean, welcoming space while delivering excellent customer service.