Escape Room Game Master

Breakout Games; Woburn (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Breakout Games is seeking a friendly Game Master to welcome guests, explain the experience, and keep the adventure moving. You’ll greet visitors, run games, provide hints, celebrate wins, and help create memorable moments in a fast-paced venue.

Ideal candidates love puzzles, have good communication, basic computer skills, and can stand for long periods, lift up to 30 lbs, and stay positive in all situations. Teamwork and reliability are essential.

Qualifications

• Love puzzles, riddles, and escape rooms.
• Strong problem solving and communication skills.
• Basic computer skills including emailing and simple tech tasks.
• Dependable, respectful and reliable in a team setting.

Responsibilities

• Greet guests and provide an exciting introduction to their experience.
• Run games for guests and provide helpful clues when needed.
• Celebrate wins with guests and stay positive regardless of outcome.
• Reset rooms for the next group and maintain cleanliness.
• Speak with guests in-person and over the phone as needed.
• Support the General Manager with day-to-day tasks.

Skills

Puzzle solving

Communication

Customer service

Basic tech skills

Reliability

Stamina

Physical fitness

Tools

Emailing

Computer basics

Job description

Position Summary

Game Masters are the face of our company, welcoming and guiding each guest with a smile. You should be friendly and attentive but not too overbearing - just enough to make sure everyone has an unforgettable experience!

As a Game Master you’ll

• Have fun every day!
• Be part of a team
• Greet guests and give an exciting introduction to their experience
• Run games for guests
• Give helpful clues and cues when guests ask for help
• Celebrate wins with guests and remain positive and encouraging regardless of their escape success
• Help to create lasting memories with groups
• Reset rooms for the next escape artists
• Speak with guests in-person and over the phone
• Perform other day-to-day functions as directed by the General Manager

You’re a good fit if you have these qualities

• Love puzzles, riddles, and/or escape rooms
• Problem solving skills
• Effective communication skills (can articulate yourself well)
• Basic technology skills (computer skills, emailing, etc.)
• Dependable and respectful
• Can sit for extended periods of time and focus for up to an hour at a time
• Can lift 30 lbs., reach, squat, kneel, climb a ladder, etc."

Breakout Operations LLC provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Breakout Operations LLC complies with applicable state and local laws governing nondiscrimination in employment in every location where Breakout Operations LLC has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.