Immediate Start: Onsite Customer Support in Houston

ChaseSource, LP; Houston (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

ChaseSource, LP in Houston, Texas is seeking Customer Service Representatives to join our onsite team and deliver outstanding service to clients.

You will handle high-volume calls, assist via phone/email/chat, resolve issues, and ensure accurate records while maintaining PCI compliance and meeting daily targets.

Ideal candidates have a high school diploma, 2+ years in a call center, strong communication skills, and proficiency with MS Office.

Qualifikationen

• High school diploma or equivalent is required.
• 2+ years of call-center experience preferred.
• Proficient computer skills; quick learner of new software.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict resolution abilities.
• Attention to detail and ability to work under pressure.

Aufgaben

• Handle a high volume of incoming calls professionally and promptly.
• Communicate with customers via phone, email, or chat.
• Resolve inquiries and escalate complex issues when needed.
• Maintain PCI compliance when handling payments.
• Update customer records with accurate information.
• Meet daily targets and prepare end-of-day reports.

Kenntnisse

Communication skills

Customer service

Multitasking

De-escalation

Problem solving

Attention to detail

Confidentiality

Typing (30 wpm)

10-key entry

Teamwork

MS Office (Word/Excel)

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Word processing

Spreadsheets

Databases

Jobbeschreibung

ChaseSource, LP in Houston, Texas is seeking Customer Service Representatives to join our onsite team and deliver outstanding service to clients.

You will handle high-volume calls, assist via phone/email/chat, resolve issues, and ensure accurate records while maintaining PCI compliance and meeting daily targets.

Ideal candidates have a high school diploma, 2+ years in a call center, strong communication skills, and proficiency with MS Office.