iMIS Data & Reporting Specialist

Sacbar; Washington, Northern (District of Columbia, KY); Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dependent coverage

Retirement plan

Job summary

NASFAA seeks a customer-service-focused Database Specialist to serve as the internal point of contact for our AMS, iMIS. This role prioritizes two stakeholder sets - supporting staff and leadership constituents during and after a transition from the current platform to the cloud-based version, and to members in the delivery of assistance for member questions, payments, and other support areas.

Housed in the Membership Department, this cross-functional role works with internal and external teams

Qualifications

• Bachelor’s degree or equivalent in information technology, data management, or related field.
• Significant experience implementing and supporting iMIS desktop and cloud versions.
• Experience with query and report writing, SQL, and IQAs.
• Experience maintaining, creating, and modifying custom reports in SSRS, Power BI, and iMIS Report Writer.
• Experience with payment processing systems (PayPal, GlobalPay, Stripe) and related accounting practices.

Responsibilities

• Shadow and support the Director of Membership and Database Services.
• Create, modify, deliver, and facilitate self-service for data reports and mailing lists.
• Customize and maintain the iMIS staff site; serve as the primary staff support contact.
• Develop documentation, user guides, and training materials for internal and external audiences.
• Gather requirements from stakeholders and deliver data solutions to support goals.
• Assist in data updates, data migration, and process improvements across teams.
• Create member target groups and data connections for NASFAA online entities.
• Perform data analysis and accuracy testing across sources.
• Collaborate with finance to ensure data reconciliation and reporting accuracy.
• Participate in annual audits and cross-department projects.

Skills

SQL

IQAs

iMIS

Report writing

Payments processing

Education

Bachelor’s degree in information technology, data management/analytics, business information systems, or related discipline

Tools

SSRS

Power BI

iMIS Report Writer

Job description

NASFAA seeks a customer-service-focused Database Specialist to serve as the internal point of contact for our AMS, iMIS. This role prioritizes two stakeholder sets - supporting staff and leadership constituents during and after a transition from the current platform to the cloud-based version, and to members in the delivery of assistance for member questions, payments, and other support areas.

Housed in the Membership Department, this cross-functional role works with internal and external teams