Sales Support & Data Insights Coordinator

jobr.pro; Schaumburg (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

MISUMI Americas is seeking a team member to support the sales organization through exceptional service and accurate data management. This role involves managing direct sales communication and assisting in various project responsibilities.

The ideal candidate should possess a Bachelor's degree or equivalent experience, along with approximately 2 years in customer service or sales support. Proficiency in Excel and familiarity with CRM software is required.

Qualifications

• Approximately 2 years of Customer Service, Sales support or data analytics experience.
• Experience at a manufacturing or distribution company.
• Basic proficiency in Excel (e.g. pivot tables, v-lookups).
• Customer oriented and taking initiative is essential.

Responsibilities

• Manage direct sales communication related to daily activity.
• Participate in various project responsibilities as directed.
• Assist with customer records in CRM system.
• Provide troubleshooting for customer orders and account status.

Skills

Customer service

Communication skills

Problem-solving skills

Organization skills

Time management

Analytical skills

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Dynamics

Excel

PowerPoint

Job description

MISUMI Americas is seeking a team member to support the sales organization through exceptional service and accurate data management. This role involves managing direct sales communication and assisting in various project responsibilities.

The ideal candidate should possess a Bachelor's degree or equivalent experience, along with approximately 2 years in customer service or sales support. Proficiency in Excel and familiarity with CRM software is required.