iManage Systems Analyst - Remote Option Available

Akerman; Miami (FL); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player in legal services is seeking a skilled iManage Administrator to join their dynamic team. This role offers the chance to advance your career while working in a fast-paced environment that values flexibility and innovation. You'll be responsible for maintaining and supporting critical legal technology, including iManage Work 10. Your expertise will help enhance system performance and ensure seamless document management for the organization. If you thrive under pressure and enjoy problem-solving, this opportunity is perfect for you to make a significant impact in the legal technology landscape.

Benefits

Flexible remote work option

Excellent compensation and benefits package

Opportunity for career advancement

Qualifications

• 2+ years of hands-on iManage administration experience required.
• Excellent written and oral communication skills are a must.

Responsibilities

• Install, configure, and support the document management system technology.
• Provide advanced troubleshooting and end-user support for document-related issues.

Skills

iManage administration

problem-solving skills

communication skills

customer service skills

Tools

iManage Work 10

RAVN

Microsoft 365 Enterprise applications

Job description

Employer Industry: Legal Services

Why consider this job opportunity:

1. Opportunity for career advancement and growth within the organization
2. Flexible remote work option available
3. Excellent compensation and benefits package
4. Work in a dynamic and fast-paced environment
5. Chance to contribute to the maintenance and support of critical legal technology

What to Expect (Job Responsibilities):

1. Install, configure, administer, maintain, document, and support the employer’s document management system (DMS) technology, including iManage Work 10 and related tools
2. Analyze feature improvements within iManage and provide recommendations for enhancements
3. Perform recurring tasks to maintain a high-performance iManage environment
4. Document, test, and deploy new releases of all iManage-related software
5. Provide advanced troubleshooting and direct end-user support for iManage and document-related issues

What is Required (Qualifications):

1. Minimum of 2 years of hands-on iManage administration experience, including iManage Work 10 and RAVN
2. At least 3 years of relevant experience in a medium or large law firm setting
3. Detail-oriented with excellent written and oral communication skills
4. Strong problem-solving and customer service skills
5. Ability to work well under pressure in a fast-paced, deadline-intensive environment

How to Stand Out (Preferred Qualifications):

1. Experience with Microsoft 365 Enterprise applications