iManage Systems Analyst - Remote Option Available

Akerman LLP; Orlando (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an iManage Systems Analyst to join their National Administrative Group. This role, which offers a remote work option, focuses on the maintenance and support of iManage systems, ensuring optimal performance and user satisfaction. The ideal candidate will have hands-on experience with iManage Work 10 and a strong background in a law firm environment. This position promises a dynamic work atmosphere where your expertise will contribute significantly to the firm's technological advancements. If you thrive under pressure and enjoy problem-solving, this opportunity is perfect for you.

Qualifications

• 2+ years of hands-on iManage administration experience required.
• Excellent written and oral communication skills are essential.

Responsibilities

• Install, configure, and maintain the Firm's DMS technology.
• Provide advanced troubleshooting and end-user support for iManage.

Skills

iManage Administration

Problem-Solving Skills

Communication Skills

Project Management

Customer Service Skills

Tools

iManage Work 10

Microsoft SQL

Microsoft 365 Enterprise

RAVN

RBRO Solutions

Job description

iManage Systems Analyst - Remote Option Available

Job Category: IT - Applications & Development

Requisition Number: IMANA003481

Posted: March 14, 2025

Employment Type: Full-Time

Locations

Showing 1 location

Description

Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers in 25 offices throughout the United States.

Akerman is seeking an iManage Systems Analyst for its National Administrative Group. The position is open to national recruitment and is approved for remote work.

This position requires a continual focus on all aspects of maintenance and support relating to iManage.

Job Responsibilities include:

• Install, configure, administer, maintain, document and support the Firm’s DMS technology, including but not limited to iManage Work 10, SPM, IRM, Microsoft SQL, RAVN, RBRO Solutions tools, as well as integrations with other third-party applications.
• Maintain best practices and analyze feature improvements within iManage and related tools, and provide analysis and recommendations accordingly.
• Perform recurring tasks required to maintain a healthy, high-performance iManage environment.
• Document, test and deploy new releases of all iManage related software.
• Perform document imports and related support for attorneys joining the firm.
• Monitor document activity through the use of automated reporting tools.
• Provide advanced level troubleshooting and direct end-user support for iManage and document-related issues escalated by the Help Desk.
• Provide 24/7 support as part of the IT Department's on-call procedures.

Job Requirements include:

• 2 or more years of hands-on iManage administration including experience with iManage Work 10 and RAVN.
• 3 or more years of relevant experience in a medium or large law firm setting.
• Qualified candidates must be detail-oriented, have excellent written and oral communication skills, the ability to manage project deadlines, and excellent problem-solving and customer service skills.
• The ability to work well under pressure in a fast-paced, deadline-intensive environment.
• Experience with Microsoft 365 Enterprise applications.

We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE