Imaging Support Specialist – Patient Care & Records

1106 Portercare Adventist Health System; United States; On-site; USD 26,000 - 39,000; Full time

Job summary

AdventHealth in Denver, CO is seeking a patient services coordinator to support radiology operations and imaging records. You will notify departments, deescalate patient situations, and manage records requests while using the scheduling program and basic office equipment.

The role requires 1+ year in customer service and radiology/medical office settings, with proficiency in Microsoft Office and strong English communication. Day shift, full-time position.

Qualifications

• High School Grad or Equiv required.
• 1+ year of customer service experience required.
• 1+ year medical office and radiology experience required.
• Basic Life Support (BLS) certification preferred.

Responsibilities

• Notifies appropriate departments or persons of patient progress.
• Deescalates patient conflicts per facility policies and mission.
• Reviews, facilitates, and validates requests for imaging records in HIPAA compliance.
• Operates scheduling program and office equipment.
• Registers patients, collects co-pays, and scans paperwork.
• Answers phones and greets patients with outstanding customer service.

Skills

Customer service

Multitask

Communication

English fluency

Telephone skills

Typing

Microsoft Office

Education

High School Grad or Equiv

Tools

Scheduling program

Microsoft Office

Job description

AdventHealth in Denver, CO is seeking a patient services coordinator to support radiology operations and imaging records. You will notify departments, deescalate patient situations, and manage records requests while using the scheduling program and basic office equipment.

The role requires 1+ year in customer service and radiology/medical office settings, with proficiency in Microsoft Office and strong English communication. Day shift, full-time position.