Imaging Services Manager: Ops, Quality & Team Lead

UPMC; York (York County); On-site; USD 90,000 - 120,000; Full time

Job summary

UPMC Imaging Department seeks an experienced leader to coordinate daily operations, oversee radiology services, and manage staff in a fast-paced healthcare setting. The role focuses on maintaining quality, safety, and efficiency across modalities while aligning with organizational policies and strategic goals.

The ideal candidate has a Bachelor's degree and 5+ years in radiology with at least 3 years in supervision, plus active ARRT/NMTCB/RDMS/RVS credentials.

Qualifications

• Bachelor's Degree required.
• 5 years of experience in radiology with a minimum of 3 years in a supervisory capacity.

Responsibilities

• Assist the Director with management of departmental operations and maintain day-to-day operations over various modalities.
• Direct and oversee procedures and personnel related to charge processing in the RIS.
• Work with Radiology Director and Supervisors to develop a collaborative team atmosphere.
• Serve as a system resource for protocol development and training programs; coordinate quality control activities and resolve problems.
• Create processes and quality improvement initiatives for the division.
• Maintain Kronos timekeeping and provide MRS submissions.
• Be accountable for the department's financial performance, operations, volume and quality.
• Maintain job descriptions, evaluations and orientation materials for the division.
• Conduct monthly staff meetings and oversee hiring, dismissal, reviews, and training programs.
• Interact with vendors to maintain high-quality equipment and services.
• Identify and respond to complaints and issues, investigate, take corrective action, and document outcomes.
• Manage multiple projects, set priorities, and plan to improve productivity and patient satisfaction.
• Oversee CDM maintenance and stay updated on CPT guidelines.
• Uphold UPMC core values and support a caring work environment.
• Interview, select, orient, evaluate, schedule, counsel and discipline assigned personnel.
• Participate in DOH and TJC preparation.

Skills

Leadership

Education

Bachelor's Degree

ARRT Certification

NMTC Certification

RDMS

RVS

Job description

UPMC Imaging Department seeks an experienced leader to coordinate daily operations, oversee radiology services, and manage staff in a fast-paced healthcare setting. The role focuses on maintaining quality, safety, and efficiency across modalities while aligning with organizational policies and strategic goals.

The ideal candidate has a Bachelor's degree and 5+ years in radiology with at least 3 years in supervision, plus active ARRT/NMTCB/RDMS/RVS credentials.