Supervisor, Imaging Service

UPMC; Cumberland (MD); On-site; USD 85,000 - 115,000; Full time

Job summary

UPMC Western Maryland is seeking a full-time Supervisor to lead the Diagnostic Radiology team. The role ensures efficient operations, staffing, and strong communication between staff and leadership, guiding a group of ~15 employees and driving quality and accreditation initiatives.

The ideal candidate will have an active clinical presence, strong customer service, and collaborative leadership. Daylight shifts with occasional off-hours may apply, plus weekly admin calls and ongoing staff

Qualifications

• 4 years of imaging experience required.
• Associate's degree in radiologic technology preferred.
• Previous supervisory experience preferred.
• ARRT/ARDMS/NMTCB accreditation from an approved school required.
• CPR or BLS certification required.

Responsibilities

• Develop, revise and implement department policies, procedures, and QA initiatives.
• Monitor staff safety compliance and enforce standards.
• Ensure efficient workflow and staffing with timely management communication.
• Maintain staff records and conduct performance discussions.
• Participate in budgeting to manage supplies and staffing costs.
• Recognize and empower staff while focusing on patient experience.
• Stay current with radiology developments and attend training as needed.
• Ensure QA tests and equipment performance meet regulatory requirements and repairs are addressed promptly.
• Orient new staff and conduct annual evaluations; participate in hiring decisions.

Skills

Leadership

Communication

Staff development

Problem solving

Customer service

Budgeting

Interpersonal skills

Analytical ability

Education

Associate's degree in radiologic technology

Job description

Are You an Imaging Professional Ready to Take the Next Step in Your Career?

UPMC Western Maryland is seeking a full-time Supervisor to support and lead our Diagnostic Radiology team!

In this role, the Supervisor, Imaging Service ensures the efficient operations of the department, promotes effective workflow and staffing, and facilitates communication between staff and leadership. The Supervisor will provide daily operational and supervisory support for the department while maintaining an active clinical presence and serving as a key leader for a team of approximately 15 employees, supporting staff development, scheduling, and ongoing quality and accreditation initiatives. Ideal candidates will have excellent customer service skills, a passion for problem-solving, and be strong communicators with a collaborative mindset.

This full-time position will work 40 hours per week, primarily daylight shifts, with varying start times between 5:30 a.m. to 9:30 a.m. Occasional off-shift, weekend, or holiday coverage may be needed to support staffing and departmental needs. Weekend and holiday coverage is expected only when necessary to maintain patient care operations. The Supervisor will also participate in a weekly administrative call rotation.

If you're an experienced Imaging professional looking to grow your leadership career, this could be your next opportunity!

Responsibilities:

• Assists in the development, revision and implementation of department policies, procedures, and QA initiatives. Communicates and enforces policies and procedures to staff.
• Monitors employee compliance with safety standards and ensure standards are enforced.
• Ensures efficient workflow, delegation of responsibilities, efficient staffing levels, and timely communication to both staff and other members of management are maintained throughout the department.
• Maintains records and reports for each staff member to ensure performance is met and has crucial conversations with staff when needed.
• Participates in the budgeting process and strives to maintain costs and meet the budget of supplies and clinical staffing operations.
• Engages in staff recognition and staff empowerment while maintaining a focus on the patient experience
• Remains current regarding developments in the field of radiology and attends training sessions to maintain knowledge as necessary.
• Ensures that all quality control tests and procedures are conducted and documented and that performance of all equipment is accurate within established parameters to meet regulatory requirements. Ensures repairs are addressed in a timely manner.
• Ensures staff are properly oriented and performs annual performance evaluations of staff.
• Provides input to staff interviews and makes hiring decisions.
• Associate's degree in radiologic technology preferred.
• 4 years of imaging experience required.
• Previous supervisory experience is preferred.
• Effective analytical ability and interpersonal skills

Licensure, Certifications, and Clearances:

• Graduate from an ARRT, ARDMS, or NMTCB Accredited School
• CPR or BLS Required

UPMC is an Equal Opportunity Employer/Disability/Veteran