Imaging Service Engineer II

Nemours; Wilmington (DE); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Imaging Service Engineer II to join their innovative team. This role involves inspecting, troubleshooting, and maintaining a variety of diagnostic imaging equipment, ensuring compliance with regulatory standards while providing crucial technical support. The position requires participation in on-call rotations, allowing you to showcase your expertise in a dynamic environment. With opportunities for OEM training and a commitment to professional development, this is an exciting chance to make a significant impact in patient care and technology integration.

Qualifications

• 3+ years of experience in imaging equipment repair and preventive maintenance.
• High School Diploma required; Associate's Degree preferred.

Responsibilities

• Inspect, maintain, and repair imaging equipment and systems.
• Provide technical support for imaging equipment used in patient care.
• Ensure compliance with regulatory standards and document work performed.

Skills

Imaging Equipment Repair

Preventive Maintenance

Technical Support

Regulatory Compliance

Customer Service

Education

High School Diploma

Associate's Degree

Tools

GE Signa Premier

Siemens Magnetom Sola

Philips Azurion

Canon Infinix

Fujifilm FDR Go

Job description

Nemours is seeking an Imaging Service Engineer II to join our Nemours Children's Health team in Wilmington, DE.

The Imaging Service Engineer II (ISE) is responsible for inspecting, troubleshooting, repairing, maintaining, and calibrating a wide range of diagnostic imaging and/or therapeutic radiation equipment.

This multi-modality, multi-vendor in-house imaging position requires a high level of technical expertise. The role requires participation in on-call rotations. Original Equipment Manufacturer (OEM) training is available.

Essential Functions

1. Inspect, maintain, repair, and calibrate imaging equipment and systems.

2. Provide technical support for imaging equipment used in direct patient care.

3. Ensure compliance with all regulatory standards.

4. Routinely interact with clinical health providers to identify and resolve technology-based issues.

5. Address organization-level customer service concerns and complaints.

6. Prepare required documentation and reports.

7. Demonstrate a safety-focused approach to all tasks.

8. Practice fiscal responsibility when purchasing parts and services.

9. Manage and schedule vendor services as needed.

10. Guide clinical staff in the proper operation of imaging equipment when necessary.

11. Accurately document work performed and maintain detailed equipment records.

12. Plan and schedule service and maintenance duties.

13. Assist the management team in evaluating contract levels.

14. Support vendors during repairs and preventive maintenance tasks as needed.

15. Participate in the on-call rotation every third week for imaging equipment support (subject to change based on company needs).

16. Provides training to Imaging team when needed and acts as a mentor to ISE 1.

17. Leads or manages vendor during mission critical equipment repairs.

18. Assists ISE 3 or Supervisor develop maintenance schedules.

19. Additional duties may be assigned as needed by management.

Requirements

High School Diploma required; Associate's Degree is preferred

Minimum 3 years imaging equipment repair and preventive maintenance experience is required.

Preferred Equipment Familiarity:

• MRI: GE Signa Premier, Siemens Magnetom Sola
• CT: Siemens Definition family
• Nuclear Medicine: Siemens Symbia Evo/Intevo
• Interventional Radiology: Philips Azurion, Canon Infinix/Alphenix
• Radiography & Fluoroscopy: Philips Digital Diagnost, Philips Easy Diagnost, Siemens CIOS, Fujifilm FDR Go/Go Plus, Fujifilm DEVO Suite