Field Service Repair Technician

STERIS Instrument Processing - EMEA; Burlington (VT); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Field Service Repair Technician to join their team. This entry-level role offers comprehensive training and the chance to work in a dynamic environment, performing inspections and repairs on surgical instruments. With a focus on customer satisfaction, you'll travel to various locations, ensuring top-notch service and compliance. The company values its employees, providing competitive pay, benefits, and opportunities for career advancement. If you're eager to learn and make a difference in healthcare, this is the perfect opportunity for you.

Benefits

Extensive hands-on training

Career progression opportunities

Competitive pay

Overtime opportunity

Uniforms and tools provided

Medical, vision, and dental insurance

401(k) with company match

Paid time off

Tuition assistance

Business travel expenses paid

Qualifications

• Entry-level position; training provided.
• Relevant experience includes hands-on repair and assembly.
• Must be able to lift up to 25 pounds.

Responsibilities

• Perform inspections and repairs on surgical instruments.
• Work in mobile repair trucks and customer sites.
• Provide documentation and invoicing as needed.

Skills

Hands-on repair

Assembly

Product testing

Small engine repair

Electronics repair

Carpentry

Circuit board assembly/repair

Automotive repair

Education

High school diploma or GED

Tools

Grinding wheels

Buffing wheels

Hand tools

Power tools

Soldering equipment

Job description

Join to apply for the Field Service Repair Technician role at STERIS Instrument Processing - EMEA

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Join to apply for the Field Service Repair Technician role at STERIS Instrument Processing - EMEA

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Summary

You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you!

Transferable experience may include hands-on repair, assembly, product testing, small engine repair, cell phone and electronics repair/ testing/ re-builds, carpentry, circuit board assembly/repair, industrial sewing, jewelry repair, maintenance, construction, and automotive repair.

In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. Technicians work out of mobile repair trucks at Customer sites and regional labs in more condensed markets. Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards. This position may require occasional overnight travel. This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.

Click this video to take a peek at the truck and the work you could be doing to help STERIS create a safer, healthier world!

This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of Vermont or New York state (within reasonable commuting distance of Burlington).

What You'll Do As a Repair Technician

• Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary.
• You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory.
• Provide invoicing and documentation based on business need.
• Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.
  
  

Required

The Experience, Skills, and Abilities Needed:

• High school diploma or GED required
• 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable.
• Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs.
• Must be able to pass a DOT medical/ physical exam, comply with all DOT regulations and conduct basic box truck safety checks.
• Must have a valid driver’s license with an acceptable driving record (CDL not required).
• Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
• Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.
• Must be able to be compliant with hospital/Customer credentialing requirements
  
  

Other

• What is relevant work experience? Hands-on repair, assembly, or product testing, and use of small hand tools is a plus. Examples of relevant work experience or transferrable skills are small engine repair, cell phone/ electronics repair, testing, re-builds, carpentry, circuit board assembly/ repair, industrial sewing, maintenance, construction, welding, fabrication, automotive repair, and jewelry repair.
  
  

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here Is a Brief Overview Of What We Offer

• Extensive hands-on training and development
• Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
• Competitive pay
• Overtime opportunity
• Annual merit review and incentive plans
• Uniforms and all necessary tools provided
• Business travel and all related expenses paid
• Medical, vision, prescription, dental and life insurance
• 401(k) with a company match
• Paid time off that accrues from day one and paid holidays
• Tuition assistance
• Opportunities for advancement
  
  

IND123

Pay range for this opportunity is $22/hour - $24/hour. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:

STERIS Benefits

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Hospitals and Health Care

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