Imaging Scheduler, Radiology – Patient Experience Champion

Mercy; Perryville (MO); Presencial; USD 21.000 - 29.000; Jornada completa

Descripción de la vacante

Mercy Perryville, MO is seeking an Imaging Scheduler in the Radiology Department. The role is full-time, days, and focuses on front-desk operations, patient interactions, and financial conversations to support a positive patient experience.

Ideal candidates will have a high school diploma, strong communication skills, and the ability to handle confidential information with professionalism. Training and growth opportunities are available within Mercy’s patient services team.

Formación

• Strong verbal and written communication is essential.
• Proficiency in data entry and word processing.
• Excellent customer service and professionalism with patients/visitors.
• Accuracy and attention to detail in entering patient information.
• Maintain confidentiality and privacy per policy.
• Adaptable and able to work under pressure.
• Attend Clinic Core Front Desk Training post-hire.
• Ability to discuss patient financial responsibility and payment options.

Responsabilidades

• Serve as primary point of contact for patients and visitors.
• Support front-desk operations and workflows for a seamless experience.
• Communicate patient financial responsibility and collect payment when applicable.
• Explain available payment options and assistance resources.
• Accurately document financial conversations and outcomes.

Conocimientos

Verbal and written communication

Basic computer skills

Customer service

Accuracy and attention to detail

Confidentiality and privacy

Adaptability under pressure

Front desk training after hire

Discuss financial responsibility with

Answer patient questions

Document workflows

Educación

High school diploma or equivalent

Descripción del empleo

Mercy Perryville, MO is seeking an Imaging Scheduler in the Radiology Department. The role is full-time, days, and focuses on front-desk operations, patient interactions, and financial conversations to support a positive patient experience.

Ideal candidates will have a high school diploma, strong communication skills, and the ability to handle confidential information with professionalism. Training and growth opportunities are available within Mercy’s patient services team.