Imaging Scheduler & Patient Experience Coordinator

Indiana Regional Medical Center; Indiana (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Indiana Regional Medical Center in Indiana, PA seeks an Administrative Assistant to support the Imaging Department. You will schedule diagnostic imaging exams, verify demographics and insurance, register patients, and provide appointment details.

The role requires strong organization, proficiency with Microsoft Office, and good communication. You will coordinate with ED, inpatient units, surgery, nursing, and registration to ensure smooth patient flow.

Qualifications

• Education: High school diploma or equivalent required; additional qualifications in office administration preferred
• Experience: Proven experience as an administrative assistant or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.

Responsibilities

• Schedule diagnostic imaging examinations according to physician orders, departmental protocols, and patient needs.
• Verify patient demographics, insurance information, and required authorization or referral information.
• Register and check in patients for imaging appointments.
• Provide patients with appointment information, preparation instructions, arrival times, and other necessary details.
• Answer patient questions regarding scheduling, preparation, and general imaging department procedures.
• Coordinate rescheduling and cancellations while maintaining efficient use of imaging resources.
• Assist with arranging transportation or other services when applicable.
• Assist with maintaining smooth patient flow throughout the Imaging Department.
• Coordinate with Emergency Department, inpatient units, surgery, nursing, registration, and other hospital departments.

Skills

Microsoft Office Suite

Organizational skills

Time management

Written and verbal communication

Team player

Attention to detail

Education

High school diploma or equivalent

Office administration qualifications preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Indiana Regional Medical Center in Indiana, PA seeks an Administrative Assistant to support the Imaging Department. You will schedule diagnostic imaging exams, verify demographics and insurance, register patients, and provide appointment details.

The role requires strong organization, proficiency with Microsoft Office, and good communication. You will coordinate with ED, inpatient units, surgery, nursing, and registration to ensure smooth patient flow.