Imaging Receptionist/Scheduler

Clearview-Cancer-Institute; Hillmont (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

Clearview Cancer Institute in north Alabama seeks an Imaging Receptionist to support the imaging department with scheduling, patient check-in and front-desk duties in a busy outpatient setting.

The role emphasizes strong communication, multi-tasking and a commitment to patient care, with responsibilities including answering calls, coordinating with staff, printing labels, and maintaining a welcoming lobby environment.

Qualifications

• High school diploma or equivalent.
• At least 1 year experience in medical office or imaging department.
• Good communication skills with patients, staff and external contacts.
• Ability to multi-task and deliver excellent patient care.

Responsibilities

• Greet patients and determine visit purpose; direct to staff.
• Schedule and confirm patient appointments; check in patients.
• Answer phones and direct non-clinical inquiries to staff.
• Print lab labels and prepare imaging paperwork.
• Maintain a clean, orderly lobby throughout the day.

Skills

Communication skills

Multitasking

Teamwork

Patient care focus

Education

High school diploma or equivalent

Job description

Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life-saving treatment options.Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.Job Description:Job PurposeThe purpose of the Imaging Receptionist is to assist the imaging department in scheduling, checking in patients, answering telephones, and any other clerical/administrative tasks that may need to be performed.Essential Job Functions· Greet patients, ascertain purpose of visit, determines which paperwork to be completed, and direct them to appropriate staff.· Ensure paperwork and orders are complete and accurate prior to giving to the modalities.· Operate office equipment appropriately to transmit information or documents as needed, using computer, mail, or facsimile machine.· Provide relevant company information to patients such as location of departments, offices, or services provided.· Interfacing with other CCI Scheduler/physician offices/hospitals· Schedule and confirm patient appointments.· Print lab labels for Imaging patients that have lab orders.· Answer telephones, provides patients with answers to their non-clinical questions, and direct clinical calls to appropriate staff.· Import and burn CD’s· Maintains clean and orderly lobby throughout the course of the day.· Ability to be at work regularly and on time.· Other duties as assigned.Qualifications· Must demonstrate good communication skills with co-workers and outside business contacts.· Must be able to multi-task and have a commitment to excellence in patient care.· Basic computer, phone, and team work skills required.Education/Experience· Must have a high school diploma or equivalent.· Must have at least (1) year experience in a medical office setting, hospital, or imaging department.Working conditionsThis position is in the imaging department of a busy oncology/hematology clinic. Direct patient care is required to do work assigned such as checking in patients, verifying insurance, and scheduling appointments. Physical requirementsThis position requires that the employee be able to sit at a desk and work on a computer for up to eight hours a day. This position also requires a great deal of telephone work in order to complete tasks.