Imaging Operator 1

WV Department of Human Services; West Virginia; On-site; USD 24,000 - 34,000; Full time

Job summary

WV Department of Human Services seeks a document imaging clerk in Harrison County to convert paper records into electronic images for the eRAPIDS system. You will scan documents, ensure accurate filing, and support data integrity across offices.

The role requires at least a high school diploma and one year of related PC-based software or imaging experience, with substitution possible through coursework or training. This position is on-site within the Family Assistance framework.

Qualifications

• High school diploma or equivalent required.
• One year of full-time or equivalent part-time experience using PC software or electronic document management imaging.
• Substitution: 3 college semester hours or formal data processing training may substitute for experience.

Responsibilities

• Convert documents into electronic images using scanning equipment and software.
• Sort and file documents numerically or alphabetically.
• Perform quality control on scanned documents and re-submit as needed.
• Log time, activity, and statistics as requested by management.
• Resolve minor equipment or operational issues with supervisor or tech staff.

Skills

Attention to detail

Digital imaging

Data entry basics

Time management

Education

High school diploma or equivalent

Tools

EDMS software

PC-based software

Job description

Nature of Work

Vacancy in Harrison County This position performs full-performance level work in the conversion of hard copy letters, forms, and other paper documents into an electronic imaging format. Works with other staff members within the agency and/or with other state, federal or local government agencies, public and private entities to clarify contents of a document type for processing. Performs operations using computer software and interfacing through local and Wide Networks in a multi-platform environment. All paper coming into the offices requires scanning into the eRAPIDS system. So much paper is received daily that each office requires a dedicated work for scanning. Also, to assist all other staff; Family Assistance, Social Services, Operations and other regional/state administrative positions. Log, sort and distribute mail to correct staff. Track and purge case records, review employee driver's license status daily, maintain state vehicles. Family Assistance Bureau has become paperless making filling this vacancy crucial.

Examples of Work

• Converts documents into electronic images using scanning equipment and computer software.
• Maintains, processes sorts and files documents numerically, alphabetically, or according to other predetermined criteria.
• Performs quality control by ensuring documents scanned and/or received electronically meet agency standards, returning unacceptable pages or documents to entry point for re-submission.
• Contacts supervisor or technical staff to resolve problems or operational issues.
• Maintains operation logs and prepares time and activity and statistical reports as requested by management.
• Performs minor equipment adjustments.

Knowledge, Skills And Abilities

• Knowledge of, or ability to learn, the rules, regulations, policies and procedures of the agency.
• Knowledge of, or ability to learn, the relevant functional business processes', operations, policies, and business forms, including the relationship among them and to outside entities.
• Ability to distinguish small details, recognize their significance, and take appropriate action.
• Ability to interact with EDMS, computer database and other computer software.
• Ability to analyze situations, problems, and information, and take appropriate action.
• Ability to synthesize information and provide interpretation.
• Ability to perform work under significant time constraints.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.

Experience: One year of full-time or equivalent part-time paid experience using PC based software such as word processing, database or spreadsheet or in electronic document management imaging or scanning documents.

Substitution: Three semester hours of computer science from an accredited college or university or completion of a formal training program in data processing or related field from a business or vocational school may substitute for the experience.