Imaging Operations Coordinator I

eResearch Technology Inc; Pennsylvania; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Benefits package (medical, dental, and

PTO and wellness programs

Job summary

Clario, a part of Thermo Fisher Scientific, seeks an Imaging Operations Coordinator I to manage imaging data across clinical trials in a hybrid work model from Philadelphia. You will ensure accurate receipt, processing, tracking, and data management to support study timelines.

The role emphasizes data integrity, coordination with sites, and adherence to SOPs while contributing to process improvements and cross-functional collaboration.

Qualifications

• High school diploma required; related degree preferred.
• Hybrid work from Philadelphia offices.
• Minimum one year of experience with computer hardware and software applications.
• Familiarity with PC-based systems and common business software.
• Clinical research or pharmaceutical industry experience preferred.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication; ability to collaborate across teams.
• Strong organizational and documentation skills.
• Ability to work independently and in a team; adapt to changing priorities.
• Professional, customer-focused approach to work.
• Ability to perform computer-based work for extended periods and lift up to 50 lbs.
• Travel up to 5% as required.

Responsibilities

• Process imaging and study-related data for assigned clinical trials.
• Review, track, monitor, and validate data from sites for accuracy and protocol compliance.
• Verify data transmittal docs and confirm media and patient data received.
• Enter, upload, and manage imaging data in study databases; perform image prep.
• Identify and escalate data discrepancies to study team members.
• Process web-submitted data and maintain study records.
• Communicate with internal teams and sites to obtain required information.
• Ensure timely processing and generation of site communications.
• Assist with troubleshooting operational issues and workflow documentation.
• Read and adhere to SOPs and quality standards.
• Participate in training and contribute to process-improvement initiatives.

Skills

Computer hardware

Software applications

PC-based systems

Data management

Communication skills

Organizational skills

Team collaboration

Detail oriented

Lift up to 50 lbs

Hybrid work adaptability

Travel up to 5%

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in Bioscience/CS/IT or related field

Tools

Office suite (email, Word, Excel)

Database software

Job description

At Clario, a part of Thermo Fisher Scientific, we are committed to transforming lives by unlocking better evidence through advanced clinical trial imaging solutions. As an Imaging Operations Coordinator I, you will play a critical role in supporting imaging studies by ensuring the accurate receipt, processing, tracking, and management of clinical trial imaging data. This position offers an opportunity to contribute directly to the success of clinical research programs while working in a collaborative, fast-paced environment.

At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life‑changing therapies to patients faster.

What We Offer

• Competitive compensation
• Medical, dental, and vision coverage
• Flexible and paid time off
• Employee assistance and wellness programs
• Life and disability insurance

What You’ll Be Doing

• Process imaging and study‑related data for assigned clinical trials
• Review, track, monitor, and validate data received from clinical sites to ensure accuracy, completeness, and protocol compliance
• Verify data transmittal documentation and confirm appropriate media and expected patient data are received
• Enter, upload, and manage imaging data within study databases and perform image preparation activities
• Identify, investigate, and escalation data discrepancies to appropriate study team members for resolution
• Process web‑submitted study data and maintain accurate study records
• Communicate with internal study teams and clinical sites to obtain required information and resolve data‑related inquiries
• Ensure timely processing of study data and generation of site communications to support client satisfaction
• Support departmental initiatives, prepare workflow documentation, and assist with troubleshooting operational issues
• Maintain study databases, prepare and ship study materials, review departmental documentation, and perform other assigned operational activities
• Read, understand, and adhere to organizational Standard Operating Procedures (SOPs) and quality standards
• Participate in company-sponsored training and contribute to continuous process improvement initiatives

What We Look For

• High school diploma required; Associate’s or Bachelor’s degree in Bioscience, Computer Science, Information Technology, or a related field preferred
• Availability to work on a hybrid basis from our offices located in Philadelphia.
• Minimum one year of experience working with computer hardware and software applications.
• Familiarity with PC‑based systems and common business software, including email, word processing, spreadsheets, and databases.
• Experience navigating network environments, managing file structures, and transferring files and folders.
• Knowledge of clinical research, drug development, clinical trials processes, or pharmaceutical industry operations preferred.
• Strong attention to detail and commitment to producing accurate, high‑quality work.
• Excellent verbal and written communication skills with the ability to collaborate effectively across teams.
• Strong organizational, documentation, and prioritization skills.
• Ability to work independently and within a team environment while adapting to changing priorities.
• Professional, positive, and customer‑focused approach to work.
• Ability to perform computer‑based work for extended periods and occasionally lift up to 50 lbs.
• Ability to travel up to 5% as business needs require.

Clario, a part of Thermo Fisher Scientific is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Clario Privacy Policy Clario is a leading provider of endpoint data solutions to the clinical trials industry, generating high‑quality clinical evidence for life sciences companies.

We offer comprehensive evidence generation solutions that combine medical imaging, eCOA, precision motion, cardiac solutions and respiratory endpoints.

For more than 50 years, Clario has delivered deep scientific expertise and broad endpoint technologies to help transform lives around the world.

Our endpoint data solutions have supported over 30,000 clinical trials in more than 100 countries.

Our global team of science, technology, and operational experts have supported over 70% of all FDA drug approvals since 2015.