Imaging Operations Coordinator

Clario; Philadelphia (Philadelphia County); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible PTO

Paid time off

Job summary

Clario, a part of Thermo Fisher Scientific, is seeking an Imaging Operations Coordinator I in Philadelphia to support imaging studies by receiving, processing, tracking, and managing clinical trial imaging data in a collaborative, fast-paced environment.

The role requires strong attention to detail and the ability to work in a hybrid mode from our Philadelphia offices. Candidates should have at least one year of IT-related experience and comfort with data entry, validation, and SOP adherence.

Qualifications

• High attention to detail and commitment to accuracy.
• Excellent verbal and written communication skills.

Responsibilities

• Process imaging and study-related data for assigned clinical trials.
• Review, track, monitor, and validate data received from clinical sites for accuracy and protocol compliance.
• Verify data transmittal documentation and confirm appropriate media and expected patient data are received.
• Enter, upload, and manage imaging data within study databases and perform image preparation activities.
• Identify, investigate, and escalate data discrepancies to appropriate study team members for resolution.
• Process web-submitted study data and maintain accurate study records.
• Communicate with internal study teams and clinical sites to obtain required information and resolve data-related inquiries.
• Ensure timely processing of study data and generation of site communications to support client satisfaction.
• Support departmental initiatives, prepare workflow documentation, and assist with troubleshooting operational issues.

Job description

At Clario, a part of Thermo Fisher Scientific, we are committed to transforming lives by unlocking better evidence through advanced clinical trial imaging solutions. As an Imaging Operations Coordinator I, you will play a critical role in supporting imaging studies by ensuring the accurate receipt, processing, tracking, and management of clinical trial imaging data. This position offers an opportunity to contribute directly to the success of clinical research programs while working in a collaborative, fast-paced environment.

What We Offer

• Competitive compensation
• Medical, dental, and vision coverage
• Flexible and paid time off
• Employee assistance and wellness programs
• Life and disability insurance

What You’ll Be Doing

• Process imaging and study-related data for assigned clinical trials.
• Review, track, monitor, and validate data received from clinical sites to ensure accuracy, completeness, and protocol compliance.
• Verify data transmittal documentation and confirm appropriate media and expected patient data are received.
• Enter, upload, and manage imaging data within study databases and perform image preparation activities.
• Identify, investigate, and escalate data discrepancies to appropriate study team members for resolution.
• Process web-submitted study data and maintain accurate study records.
• Communicate with internal study teams and clinical sites to obtain required information and resolve data-related inquiries.
• Ensure timely processing of study data and generation of site communications to support client satisfaction.
• Support departmental initiatives, prepare workflow documentation, and assist with troubleshooting operational issues.
• Maintain study databases, prepare and ship study materials, review departmental documentation, and perform other assigned operational activities.
• Read, understand, and adhere to organizational Standard Operating Procedures (SOPs) and quality standards.
• Participate in company-sponsored training and contribute to continuous process improvement initiatives.

What We Look For

• High school diploma required; Associate’s or Bachelor’s degree in Bioscience, Computer Science, Information Technology, or a related field preferred.
• Availability to work on a hybrid basis from our offices located in Philadelphia.
• Minimum one year of experience working with computer hardware and software applications.
• Familiarity with PC-based systems and common business software, including email, word processing, spreadsheets, and databases.
• Experience navigating network environments, managing file structures, and transferring files and folders.
• Knowledge of clinical research, drug development, clinical trials processes, or pharmaceutical industry operations preferred.
• Strong attention to detail and commitment to producing accurate, high-quality work.
• Excellent verbal and written communication skills with the ability to collaborate effectively across teams.
• Strong organizational, documentation, and prioritization skills.
• Ability to work independently and within a team environment while adapting to changing priorities.
• Professional, positive, and customer-focused approach to work.
• Ability to perform computer-based work for extended periods and occasionally lift up to 50 lbs.
• Ability to travel up to 5% as business needs require.

At Clario, a part of Thermo Fisher Scientific, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

Clario, a part of Thermo Fisher Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.