Imaging Field Service Engineer I

FUJIFILM; Houston (TX); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401K

Paid Time Off

Job summary

FUJIFILM Healthcare Americas Corporation is seeking an Imaging Service Engineer I in Houston, TX. The role focuses on scheduled maintenance of imaging systems, with some unscheduled work supported by technical teams, and travel as needed to service sites.

The candidate should have an Associate's degree in a related field and at least one year of field service experience, with strong organizational and communication skills to ensure high customer satisfaction.

Qualifications

• Associates degree in electrical engineering, electronics or computer science discipline, or equivalent experience.
• Minimum one year of previous field service experience.
• Knowledge of assigned equipment to provide timely repair and effective maintenance.
• Requires active listening skills and above average customer service skills.
• Requires sound organization and administrative skills, self-starter a must along with ability to maintain paperwork to FDA and company required standards.

Responsibilities

• Performs preventative maintenance as directed.
• Performs unscheduled maintenance work with the assistance of technical support.
• Is able to work independently on preventative maintenance work, but typically requires assistance on unscheduled maintenance work.
• Performs installations and de-installations of products and a wide variety of peripheral equipment as directed with some assistance.
• Must maintain excellent working relations with field personnel, home office personnel, and management.
• Must maintain timely and effective communications with management team to elevate issues and customer concerns.

Skills

Field service experience

Customer service

Communication skills

Education

Associates degree in electrical engineering, electronics or computer science

Job description

FUJIFILM Healthcare Americas Corporation is seeking an Imaging Service Engineer I in Houston, TX. The role focuses on scheduled maintenance of imaging systems, with some unscheduled work supported by technical teams, and travel as needed to service sites.

The candidate should have an Associate's degree in a related field and at least one year of field service experience, with strong organizational and communication skills to ensure high customer satisfaction.