Imaging Field Service Engineer – Remote

FUJIFILM; Roseville (MN); Remote; USD 45,000 - 53,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401K

Paid Time Off

Job summary

FUJIFILM Healthcare Americas Corporation is seeking an Imaging Service Engineer I to perform scheduled service on imaging systems within the assigned area, with some unscheduled maintenance support. The role requires maintaining strong customer relations, accurate administrative duties, and adherence to FDA and ISO requirements.

Travel may be required, including overnight stays. The position emphasizes independent work on preventive tasks while collaborating with technical support for

Qualifications

• Associates degree in electrical engineering, electronics or computer science discipline.
• Minimum one year of previous field service experience.
• Knowledge of assigned equipment to provide timely repair and effective maintenance.
• Requires active listening skills and above average customer service skills.
• Requires sound organization and administrative skills, self-starter a must along with ability to maintain paperwork to FDA and company required standards.
• Excellent analytical and communication skills with the ability to communicate technical issues in an easy-to-understand manner.
• Capable of operating test equipment related to job (oscilloscope, meter, and diagnostic testers, etc.).
• Valid driver’s license and safe driving record.

Responsibilities

• Performs preventative maintenance as directed.
• Performs unscheduled maintenance with the assistance of technical support.
• Independently handles preventative maintenance with some assistance for unscheduled work.
• Performs installations and de-installations of products and peripheral equipment with some assistance.
• Maintain effective communications with management and customers to ensure satisfaction.
• Complete administrative duties (timecards, work orders, QA/RA paperwork) accurately and promptly.
• Keep customer service orders and internal service records updated per policies.
• Travel as required and maintain strong customer relations.

Skills

Active listening

Customer service

Communication skills

Problem solving

Education

Associates degree in electrical engineering

Tools

Oscilloscope

Multimeter

Diagnostic testers

Job description

FUJIFILM Healthcare Americas Corporation is seeking an Imaging Service Engineer I to perform scheduled service on imaging systems within the assigned area, with some unscheduled maintenance support. The role requires maintaining strong customer relations, accurate administrative duties, and adherence to FDA and ISO requirements.

Travel may be required, including overnight stays. The position emphasizes independent work on preventive tasks while collaborating with technical support for