Imaging Field Service Engineer – Fargo

Siemens Healthineers; North Dakota; On-site; USD 50,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers Fargo, ND, is seeking a Customer Service Engineer I to service XP/AX imaging equipment at customer sites. You will install, maintain and repair systems and train operators to ensure peak performance.

You will travel to assigned customer locations, manage service activities and uphold safety standards while delivering quality support. A valid driver's license and strong communication skills are essential.

Qualifications

• Minimum high school diploma, technical degree or equivalent experience.
• 1-2+ years of field service experience is desired.
• Proficient in the use of tools and service test equipment, ability to work independently or in a team.
• Strong customer service and communication skills.
• Ability to travel to assigned geography; willingness to participate in on-call rotation after training.

Responsibilities

• Service XP/AX Imaging Equipment in Fargo, ND area; role level based on experience.
• Install, service, maintain and modify Siemens imaging equipment at customer sites.
• Deliver timely and effective repairs and train operators for optimal system performance.
• Manage territory financial performance, including revenue, expenses, and inventory.
• Maintain company assets (car, cell phone, computer, tools, inventory parts).
• Establish and maintain professional relationships with customers and peers; perform administrative duties accurately.

Skills

Customer service

Communication skills

Driver's license

Travel willingness

On-call rotation

Education

High school diploma or technical degree

Tools

Tools and service test equipment

Job description

Siemens Healthineers Fargo, ND, is seeking a Customer Service Engineer I to service XP/AX imaging equipment at customer sites. You will install, maintain and repair systems and train operators to ensure peak performance.

You will travel to assigned customer locations, manage service activities and uphold safety standards while delivering quality support. A valid driver's license and strong communication skills are essential.