Imaging & Desktop Support Specialist - Secret Clearance

Saic; Quantico (VA); On-site; USD 80,000 - 120,000; Full time

Job summary

SAIC is seeking a Customer Support/Imaging Analyst to work onsite in Quantico, VA. The role involves applying Windows images to desktops and laptops, pre-imaging checks, post-imaging validation, and asset tracking, with an active Secret clearance and Sec+ or equivalent certification.

Target salary ranges from $80k to $85k, with a broader range mentioned up to $120k based on experience and program needs. This position supports the DCSA One IT program and requires US citizenship.

Qualifications

• Associates Degree and 3+ years of relevant experience in lieu of a degree.
• US Citizenship and an active Secret clearance.
• IAT-II and one of CCNA-Security, CySA+, CND, or Security+ CE.

Responsibilities

• Apply approved Windows images to desktops and laptops using imaging tools.
• Perform pre-imaging steps: verify hardware, connect to network, boot to imaging environment.
• Follow procedures to ensure correct image, settings, and apps are installed.
• Run post-imaging checks: login test, system name, network connectivity.
• Record asset details in tracking spreadsheets or asset management tools.
• Report imaging issues to senior technicians or IT support staff.
• Maintain a clean, organized work area and store imaging tools properly.
• Prepare systems for deployment by connecting peripherals and configuring devices.
• Ensure devices are patched and updated to security standards.

Skills

Imaging operations

Windows OS deployment

Asset tracking

Education

Associate Degree or 3+ years experience in lieu

Job description

SAIC is seeking a Customer Support/Imaging Analyst to work onsite in Quantico, VA. The role involves applying Windows images to desktops and laptops, pre-imaging checks, post-imaging validation, and asset tracking, with an active Secret clearance and Sec+ or equivalent certification.

Target salary ranges from $80k to $85k, with a broader range mentioned up to $120k based on experience and program needs. This position supports the DCSA One IT program and requires US citizenship.