Imaging Department Support Specialist

WVU Medicine; Charleston, Northern (WV, KY); Hybrid; USD 1,929,000 - 2,755,000; Full time

Job summary

WVU Medicine is seeking a Radiology Support professional to assist in delivering a full range of imaging services under supervision. Responsibilities include greeting patients, preparing them for exams, verifying orders, and assisting radiology staff to ensure smooth patient flow.

This role emphasizes patient interaction, safe handling, and collaboration with the health care team to maintain high-quality imaging services in a busy department within WVU Medicine.

Qualifications

• High school diploma or equivalent required.
• BLS certification within 30 days of hire date.
• Department-level requirements to be completed as established.
• Competency in using safe patient handling equipment.

Responsibilities

• Greet patients upon arrival and facilitate the patient experience in Radiology.
• Answer phone calls in a timely and courteous manner.Identify self and unit.
• Verify completeness of written orders and notify physicians of inaccuracies.
• Support Radiologic Technologists in planning and execution of routine imaging procedures.
• Prepare patients for basic examinations and diagnostic procedures.
• Inform staff of patient arrival and assist with patient comfort.
• Provide direct patient care as needed to facilitate imaging services.
• Transport and handle patients safely per policy and department procedures.
• Escort patients to and from procedure rooms and assist with arrival/departure.
• Maintain a clean and safe environment to prevent infection and ensure safety.
• Promote teamwork across technical, support, nursing, residents and medical staff.
• Observe and report patient concerns to a registered technologist, nurse or physician.

Skills

Patient interaction

Multi-tasking

Radiology information systems

Safe patient handling

Communication

Education

High School Diploma or equivalent

Job description

WVU Medicine is seeking a Radiology Support professional to assist in delivering a full range of imaging services under supervision. Responsibilities include greeting patients, preparing them for exams, verifying orders, and assisting radiology staff to ensure smooth patient flow.

This role emphasizes patient interaction, safe handling, and collaboration with the health care team to maintain high-quality imaging services in a busy department within WVU Medicine.