Imaging Data Analyst — Mortgage Operations

Newrez LLC; Coppell (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer贡献

401(k) Retirement plan with employer 4

Paid Maternity Leave/Parental Bonding/

Adoption Assistance

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Newrez Employee Emergency and Disaster

Volunteer Time Off / CSR programs

Job summary

Newrez LLC is seeking an Imaging Business Analyst to support imaging and document retention and ensure adherence to performance standards across servicing teams. This role protects ingestion/export integrity and mitigates downstream risks for partners.

You will collaborate with business, PMO and IT to document processes, build ad hoc image-reconciliation reports, and drive standardized performance reporting on SLAs and quality across the organization.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• 2–4 years of Business Analyst experience.
• Experience in business analytics and process documentation.

Responsibilities

• Provide analytical support for imaging and document retention software/systems (i.e., Carbon Copy, OnBase and H2O).
• Coordinate new process implementations with business, PMO and IT.
• Develop ad hoc reporting on image reconciliation.
• Enhance standardized reporting for performance, SLAs and quality results.
• Support onboarding of images for client transfers including post-load analysis.
• Assist with uploading ad-hoc images for Servicing as needed.
• Assist exporting of images for Sales/Releases.
• Monitor and troubleshoot vendor document interfaces with repositories.

Skills

Advanced Excel

Intermediate SQL

Analytical thinking

Communication skills

Education

High school diploma

Bachelor’s degree preferred

Tools

OnBase

Carbon Copy

H2O

Excel

Job description

Newrez LLC is seeking an Imaging Business Analyst to support imaging and document retention and ensure adherence to performance standards across servicing teams. This role protects ingestion/export integrity and mitigates downstream risks for partners.

You will collaborate with business, PMO and IT to document processes, build ad hoc image-reconciliation reports, and drive standardized performance reporting on SLAs and quality across the organization.